ToRCH Manager

Phelps Health

1d

About The Position

Phelps Health is a 2000-employee-strong hospital and healthcare system serving the heart of small-town Missouri. No matter where you start with us, we’re committed to taking our team to the top. If you’re ready for the challenge of providing life-saving care or supporting those who do, read on to find your fit in the Phelps Health family. General Summary Under the direction of the Executive Director of Organizational Development and Learning, the ToRCH Program Manager will assist in the development and implementation of ToRCH program initiatives, including building internal and external relationships to positively impact the success of the program. Provides leadership, over the Phelps Health ToRCH staff to ensure program initiatives are met.

Requirements

• Bachelor’s or Master’s degree, preferably in a related field (public health, social work, psychology, sociology, communications, etc.) required.
• Candidates without a Bachelor's degree must have an Associates degree or completion of at least 60 college credit hours and be actively enrolled or begin coursework to obtain a Bachelor's degree within one year of hire
• Two (2) years’ experiences in Social Work, Care Management.
• Management experience in similar field required.
• Ability to communicate effectively, direct and manage projects and programs, prepare technical reports, and show proficiency in advanced computer skills.
• Considerable mental concentration for sustained periods of time with frequent interruptions.
• Light lifting (15 lbs.) required.
• Standing, sitting and walking required.
• Standard office conditions; clean, well lit, climate controlled environment.

Nice To Haves

• Experience in community health outreach or rural health improvement initiatives preferred.

Responsibilities

• Oversee the daily management and leadership of the ToRCH department, ensuring effective guidance for the team.
• Coordinate meetings, training and support for both internal and external staff involved in the ToRCH program.
• Strategize and develop comprehensive community-wide planning, implementation, and evaluation efforts to address the resources needed for patients who screen positive on their Social Determinants of Health (SDOH).
• Foster relationships with local community partners, Medicaid managed care plans, Unite Us, and Aging Best to identify and enhance community resources for our patients.
• Participate in a subcommittee to assess strategies and programs aimed at measuring the achievement of established goals.
• Plan and coordinate the ToRCH community events.
• Manage challenging internal customer relations and proactively identify service areas that require improvement.
• Perform other assigned duties as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 1,001-5,000 employees