Top Golf Assistant

Atlanta Hawks • Atlanta, GA

1d • Onsite

About The Position

Who are we: A professional basketball team and state-of-the-art arena/entertainment venue that specializes in creating memorable experiences for each guest we interact with. Some of our favorite things are live sports, concerts, comedy shows, family shows, and most any other world-class event you can think of, and we’re looking for someone who shares the same interests. We live for the fast-paced world of sports & live entertainment, and as such, we work hard, run fast, execute flawlessly, and party it up when it all comes together. Lastly, we strive to deliver wonderful experiences that create lasting memories, and we prefer to surround ourselves with those who are the best at what they do. Who are you : An enthusiastic lover of sports, live entertainment, and people. You have true passion for engaging in meaningful interactions and creating memorable experiences for all guests. You strive to be helpful, engaging, and knowledgeable of all things Atlanta Hawks and State Farm Arena. You enjoy being a part of an exciting and dynamic group, and you’re committed to continuously enhancing the productivity and effectiveness of your team. Lastly, you enjoy working hard and celebrating hard, and you’d be shocked if guests weren’t positively impacted by their interactions with you. Job Summary: The Top Golf Assistant is responsible for overseeing the Top Golf Swing Suites located within State Farm Arena during events . The assistant is responsible for the setup , operation, and breakdown of the simulator and its equipment during each shift . You will provide top-notch customer service to all suite ticket holders with access to the simulator .

Requirements

• High School diploma or GED .
• Excellent verbal communication and interpersonal skills
• Attention to client satisfaction in a fast-paced environment.
• Proficient in computer skills in Excel, Word, PowerPoint & Outlook .

Nice To Haves

• Associate’s or bachelor’s degree preferred
• One to two years’ experience in a golf-related position preferred

Responsibilities

• Monitors and provides guest and system support for those within our Top Golf Swing Suites as assigned.
• Demonstrate operational knowledge of Top Golf simulator equipment and all games offered, and possess the ability to explain all options to guests .
• Inspects the simulator screen and all equipment for any damage prior to and after each event .
• Interacts, as needed, with customers, clients, partners, security, Guest Experience, or other operating departments in resolving stressful situations in a time-critical manner.
• Ability to interact with eccentric/challenging personalities in a professional, friendly manner at all times .
• Ensures facility readiness and client satisfaction while maintaining the arena's best interests and facility policies.
• Maintains inventory of swing suite-related equipment .
• Works closely with event operations to find solution s to any issues.
• Monitors operational & technical matters within the Top Golf Swing Suites.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED