Top Golf Assistant

Atlanta Hawks•Atlanta, GA

2d•Onsite

About The Position

The Top Golf Assistant is responsible for overseeing the Top Golf Swing Suites located within State Farm Arena during events. The assistant is responsible for the setup, operation, and breakdown of the simulator and its equipment during each shift. You will provide top-notch customer service to all suite ticket holders with access to the simulator.

Requirements

High School diploma or GED required.
Excellent verbal communication and interpersonal skills
Attention to client satisfaction in a fast-paced environment.
Proficient in computer skills in Excel, Word, PowerPoint & Outlook.

Nice To Haves

Associate’s or bachelor’s degree preferred
One to two years’ experience in a golf-related position preferred

Responsibilities

Monitors and provides guest and system support for those within our Top Golf Swing Suites as assigned.
Demonstrate operational knowledge of Top Golf simulator equipment and all games offered, and possess the ability to explain all options to guests.
Inspects the simulator screen and all equipment for any damage prior to and after each event.
Interacts, as needed, with customers, clients, partners, security, Guest Experience, or other operating departments in resolving stressful situations in a time-critical manner.
Ability to interact with eccentric/challenging personalities in a professional, friendly manner at all times.
Ensures facility readiness and client satisfaction while maintaining the arena's best interests and facility policies.
Maintains inventory of swing suite-related equipment.
Works closely with event operations to find solutions to any issues.
Monitors operational & technical matters within the Top Golf Swing Suites.