Tooling Technician

Greenbridge•North Canton, OH

25d

About The Position

Greenbridge offers convenient and economical one stop shopping. You need to look no further as Greenbridge carries the broadest line of polyester strapping/polypropylene strapping in a multitude of widths, colors, core sizes, and break strengths. In addition to the broadest line of polyester strapping/polypropylene strapping, Greenbridge offers a full complement of strapping equipment, power tools, and accessories. We provide a complete range of strapping solutions from the most basic manual tools to the largest engineered strapping systems for extremely demanding applications. All of the above would mean nothing if it were not backed by dedicated employees and extraordinary service. Our commitment to service is backed by acres of inventory of polyester strapping/polypropylene strapping and equipment on the floor, ready for immediate shipment. We ship a high percentage of stock orders the same day received, and Greenbridge always sells at competitive prices. When you evaluate price selection, service, and quality, Greenbridge always leads the way in overall value.

Requirements

Understanding of mechanical principles preferred.
Understanding of electronic principals preferred.
Good phone skills.
Good people skills.
Ability to troubleshoot, test, repair and service equipment.
Moderate lifting and carrying.
Some walking, standing, crawling, kneeling, bending and climbing.

Responsibilities

Deliver service and customer support through phone assistance and factory-based support.
Accurately assess the time required to complete assigned tasks.
Interact directly with customers to maintain strong relationships and cultivate new opportunities.
Diagnose technical issues and determine effective corrective actions.
Align daily workflow with production and service schedules.
Generate thorough and timely service reports.
Document procedures, findings, and work performed.
Follow all company policies, procedures, and safety protocols.
Collaborate with the technical team and share information across departments.
Understand customer requirements and provide appropriate recommendations or briefings.
Build and maintain positive, professional customer relationships.
Assist with packaging and shipping small-parcel items.
Prepare new equipment, machinery, and power tools for deployment.