Tobacco Store Clerk - Full Time

COWLITZ INDIAN TRIBE•Ridgefield, WA

5d•$20 - $20•Onsite

About The Position

Under the direct supervision of the Tobacco Outlet General Manager, performs cash register and currency transactions for the Tobacco Outlet. Creates an outstanding customer experience through exceptional service. Honors and represents the mission, vision, and values of the Cowlitz Indian Tribe and Tobacco Store outlets. This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.

Requirements

High School Diploma/GED.
One year of retail experience.
Must be 21 years of age or older
Must be able to successfully pass a background screening/investigation according to the established requirements below.
Tribal preference in accordance with the Cowlitz Indian Tribe Code and CIT Employee Policies and Procedures Handbook shall apply to all positions.
All positions are required to adhere to CIT’s established safety policies regarding vaccine requirements and personal protective equipment (PPE).
Pre-employment drug screen.
Reference checks, education, and employment verification.
Federal, state, and/or tribal criminal history checks.

Responsibilities

Collects payment, dispenses accurate change, and provides customers with purchase receipts for tobacco outlet products; handles refunds and exchanges of products.
Maintains the security of all funds in the register at all times, including making timely cash drops to maintain the cash drawer below the maximum level of funds; secures monies and financial transactions in the safe.
Maintains the cleanliness and organization of all store areas in accordance with established policies, procedures, and health and sanitation regulations.
Receives, organizes, and puts away inventory in designated locations; conducts store inventory as requested.
Ensures appropriate stock of items and rotates as needed; places merchandise on display; ensures all displays are well stocked and prices marked as required.
Assists with customer deliveries.
Assesses the efficiency of the operation and reports to management.
Exhibits a professional appearance and maintains a friendly, cheerful, and courteous demeanor at all times.
Communicates clearly and openly with customers; explains and educates customers on different types of tobacco products.
Verifies the age of customers purchasing tobacco products.
Listens to customer complaints and questions and refers them to the supervisor when required.
Contributes to a team effort and accomplishes related results as required.
Performs other duties as assigned.