Title Specialist - Onsite

Defi Auto Llc•Amherst, NY

20h•Onsite

About The Position

This position will be location ONSITE at 6400 Main St., Amherst, NY 14221 About defi SOLUTIONS: It’s an exciting time to join defi! defi SOLUTIONS is a pioneer in end-to-end, SaaS loan originations, servicing, and managed servicing solutions. Our customers include the highest volume captive auto lenders, banks, credit unions, and finance companies in North America. We have more than three decades of experience helping lending reduce time-to-market, streamline operations and customer lending processes with proven, scalable performance. Learn more at defisolutions.com and follow us on LinkedIn . What’s in it for you? Stable Pay Paid Training: Get set up for success from day one Generous PTO and Paid Holidays Education Support: Tuition reimbursement available Day-One Benefits: Health, dental, and vision coverage start immediately Career Growth: Strong focus on internal promotions Workplace Values: The Titles Specialist will be expected to operate in line with our workplace values which are: Get it done Win as a team Better every day Do it with passion Duties and Responsibilities: The Titles Specialist will manage titles for our auto retail & lease portfolios for various clients, broken up into sub-specialties. Correction Team – This team is responsible for logging any incoming titles into the applicable services and determining the status of said titles. Processing any title modifications required on any inaccurate and unacceptable title received—processing state-to-state title transfer demands from the customer or DMV and executing duplicate title processes, name changes, and copy requests while maintaining day-to-day client follow-up and addressing each account queued for review and processing. Payoff Team - This team is responsible for processing the release of liens on titles that have been paid in full or deemed a total loss by signing off as lien holders on the appropriate title—generating and sending a lien release to release the collateral when we do not have the physical titles or releasing the lien via the electronic vendor portal from the state to the appropriate party who paid off the loan. Notary Public – Team members must obtain their Notary Public within 90 days (about three months) of employment. defi SOLUTIONS will pay for the test, accessories, and renewals. Required Qualifications: Available to work on-site at our Amherst, NY office Monday - Friday 8:30 am-5 pm High School diploma or GED Minimum one-year experience in high-volume, data entry, and administrative forced position Intermediate proficiency with Windows-based software programs (i.e., MS Word, Excel, Outlook) Ability to demonstrate, comprehend and apply our workplace values. Travel required: No travel is required for this position Affirmative Action/EEO Statement: defi SOLUTIONS is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, disability, or protected veteran status. Work Schedule - Mon-Fri 8:30am - 5:00pm Eastern

Requirements

Available to work on-site at our Amherst, NY office Monday - Friday 8:30 am-5 pm
High School diploma or GED
Minimum one-year experience in high-volume, data entry, and administrative forced position
Intermediate proficiency with Windows-based software programs (i.e., MS Word, Excel, Outlook)
Ability to demonstrate, comprehend and apply our workplace values.

Responsibilities

Manage titles for our auto retail & lease portfolios for various clients, broken up into sub-specialties.
Correction Team – This team is responsible for logging any incoming titles into the applicable services and determining the status of said titles.
Processing any title modifications required on any inaccurate and unacceptable title received—processing state-to-state title transfer demands from the customer or DMV and executing duplicate title processes, name changes, and copy requests while maintaining day-to-day client follow-up and addressing each account queued for review and processing.
Payoff Team - This team is responsible for processing the release of liens on titles that have been paid in full or deemed a total loss by signing off as lien holders on the appropriate title—generating and sending a lien release to release the collateral when we do not have the physical titles or releasing the lien via the electronic vendor portal from the state to the appropriate party who paid off the loan.
Team members must obtain their Notary Public within 90 days (about three months) of employment.