Title Specialist - Onsite

defi AUTO LLC • Amherst, NY

21h • Onsite

About The Position

defi SOLUTIONS is a pioneer in end-to-end, SaaS loan originations, servicing, and managed servicing solutions. Our customers include the highest volume captive auto lenders, banks, credit unions, and finance companies in North America. We have more than three decades of experience helping lending reduce time-to-market, streamline operations and customer lending processes with proven, scalable performance.

Requirements

• Available to work on-site at our Amherst, NY office Monday - Friday 8:30 am-5 pm
• High School diploma or GED
• Minimum one-year experience in high-volume, data entry, and administrative forced position
• Intermediate proficiency with Windows-based software programs (i.e., MS Word, Excel, Outlook)
• Ability to demonstrate, comprehend and apply our workplace values.

Responsibilities

• Manage titles for our auto retail & lease portfolios for various clients, broken up into sub-specialties.
• Correction Team – This team is responsible for logging any incoming titles into the applicable services and determining the status of said titles. Processing any title modifications required on any inaccurate and unacceptable title received—processing state-to-state title transfer demands from the customer or DMV and executing duplicate title processes, name changes, and copy requests while maintaining day-to-day client follow-up and addressing each account queued for review and processing.
• Payoff Team - This team is responsible for processing the release of liens on titles that have been paid in full or deemed a total loss by signing off as lien holders on the appropriate title—generating and sending a lien release to release the collateral when we do not have the physical titles or releasing the lien via the electronic vendor portal from the state to the appropriate party who paid off the loan.
• Team members must obtain their Notary Public within 90 days (about three months) of employment. defi SOLUTIONS will pay for the test, accessories, and renewals.

Benefits

• Stable Pay
• Paid Training: Get set up for success from day one
• Generous PTO and Paid Holidays
• Education Support: Tuition reimbursement available
• Day-One Benefits: Health, dental, and vision coverage start immediately
• Career Growth: Strong focus on internal promotions

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED