Title Specialist II (Manheim)
About The Position
Job Responsibilities: Review titles for negotiability, sign and reassign titles for sellers and buyers. Complete application for new title on behalf of clients as needed. Complete repossession affidavits as needed. Complete affidavit of corrections as needed. Answer communications from all clients on title questions and issues to resolution, escalating if necessary. Troubleshoot and resolve title issues on behalf of all clients according to state specific title requirements. Communicate effectively with BMV/DMV agencies. Monitor aging of titles following departmental procedures and policies. Process documents received from clients to complete title follow-up. Assess and determine proper outcomes for title release requests. Post charges to unit for work Submit check requests for work through Oracle
Requirements
- High School Diploma/GED and 3 years' experience in a related field. OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience. OR 5 years' experience in a related field
- Previous vehicle title experience and title handling.
- Must have strong organizational skills and be very detail oriented.
- Ability to type and use 10-key proficiently required.
- Effective communication skills and strong customer service attitude is required.
- Ability to recognize title brands and other relevant notations related to titles is a requirement.
Nice To Haves
- Willingness to become an New Jersey Notary is desired
Responsibilities
- Review titles for negotiability, sign and reassign titles for sellers and buyers.
- Complete application for new title on behalf of clients as needed.
- Complete repossession affidavits as needed.
- Complete affidavit of corrections as needed.
- Answer communications from all clients on title questions and issues to resolution, escalating if necessary.
- Troubleshoot and resolve title issues on behalf of all clients according to state specific title requirements.
- Communicate effectively with BMV/DMV agencies.
- Monitor aging of titles following departmental procedures and policies.
- Process documents received from clients to complete title follow-up.
- Assess and determine proper outcomes for title release requests.
- Post charges to unit for work
- Submit check requests for work through Oracle
Benefits
- Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year.
- Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
- Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO).
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
