Part-Time Title Specialist I (Manheim)
About The Position
Job Responsibilities: Process and re-assign titles for vehicles sold by the auction. Examine vehicle title for accuracy and conformity to specified requirements. Verify acceptance of the title in the state for which it is filed. Confirm accurate title VIN number, odometer reading, releases of liens, and that titles contain no alteration, etc. Determine negotiability of title document and assess for potential fraud. Report any title discrepancies. Resolve titling issues through interaction with customers, dealers, and regulatory agencies. Work with manager/supervisor to negotiate price adjustment between buyer and seller for a title problem, if necessary. Maintain knowledge of current DMV laws and regulations as they relate to vehicle titles and interpret titling regulations in each state for which vehicles are processed. Receive and route telephone calls in a courteous and efficient manner to the appropriate personnel or department. Perform other duties such as processing sale day transactions using the AS400 and providing customer service. Run outstanding title reports, review, and contact sellers regarding outstanding titles. Issue gate passes for no-sale vehicles and purchases. Assist with sale day balancing activities. Run 15-day outstanding title report for consignment vehicles sold without title. Match invoices against report and contact sellers to obtain title. Notate title status in system. Assist with title and check audits. Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence. Perform other duties as assigned by management.
Requirements
- High School Diploma/GED.
- Generally, less than 2 years of experience.
Nice To Haves
- Must have strong organizational skills and be very detail oriented.
- Effective communication skills and strong customer service attitude is required.
- Effective communication skills and a strong customer service attitude are required.
Responsibilities
- Process and re-assign titles for vehicles sold by the auction.
- Examine vehicle title for accuracy and conformity to specified requirements.
- Verify acceptance of the title in the state for which it is filed.
- Confirm accurate title VIN number, odometer reading, releases of liens, and that titles contain no alteration, etc.
- Determine negotiability of title document and assess for potential fraud.
- Report any title discrepancies.
- Resolve titling issues through interaction with customers, dealers, and regulatory agencies.
- Work with manager/supervisor to negotiate price adjustment between buyer and seller for a title problem, if necessary.
- Maintain knowledge of current DMV laws and regulations as they relate to vehicle titles and interpret titling regulations in each state for which vehicles are processed.
- Receive and route telephone calls in a courteous and efficient manner to the appropriate personnel or department.
- Perform other duties such as processing sale day transactions using the AS400 and providing customer service.
- Run outstanding title reports, review, and contact sellers regarding outstanding titles.
- Issue gate passes for no-sale vehicles and purchases.
- Assist with sale day balancing activities.
- Run 15-day outstanding title report for consignment vehicles sold without title.
- Match invoices against report and contact sellers to obtain title.
- Notate title status in system.
- Assist with title and check audits.
- Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such.
- Actively participate in support of all safety activities aligned with Safety Excellence.
- Perform other duties as assigned by management.
Benefits
- Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO).
- For more details on what benefits you may be offered, visit our benefits page.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
