Title Clerk

Auction Exchange Inc•Sacramento, CA

About The Position

The Title Clerk is responsible for managing and processing all vehicle titles, registrations, and related documentation to ensure compliance with federal and state regulations. This role requires attention to detail, strong organizational skills, and the ability to work efficiently in a fast-paced environment. The Title Clerk serves as the primary point of contact for title-related inquiries from internal teams, customers, and government agencies.

Requirements

High school diploma or equivalent; additional coursework in business or administrative tasks preferred
At least 2 years of previous experience in vehicle title processing, dealership operations, or related field preferred
At least 2 years of previous experience in customer service
Strong attention to detail and organizational skills
Proficient in Microsoft Office and database systems
Excellent communication skills

Responsibilities

Intake DMV paperwork from customers and verify completeness
Review all DMV paperwork for errors or issues before auction
Address any paperwork issues with management and implement solutions
Run KSR / NIMVITS reports on each vehicle to ensure DMV records match paperwork
Create Reports of Sale for retail and wholesale transactions
E-file sales transactions using DMV Desk online software
Timely and accurately process after-sale DMV paperwork for the new buyer
If paperwork is rejected by DMV, address issues with management and resolve
Input registration estimates into auction database and cashiering software
Collect various forms of payment from customers and balance invoices
Perform basic office duties including scanning, copying, filing, emailing, and answering phones
Maintain compliance with all applicable laws and company policies
Assist with audits or reporting related to title and registration activities