Title Clerk

Hendrick Automotive Group

1d•Onsite

About The Position

Responsible for preparing tax, title, and legal transfer documents on vehicle sales. Also responsible for costing and posting deals to accounting books.

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
No prior experience or training required.
Ability to receive and communicate with customers courteously, efficiently, and professionally.
Ability to apply common sense understanding to carry out simple instructions.
Ability to deal with standardized situations.
The Title Clerk is regularly required to sit; use hands to finger, handle, or feel and talk or hear.
Collects and researches data.
Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations.
Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions.
Follows policies and procedures; Completes administrative tasks correctly and on time.
Changes approach or method to best fit the situation.
Is consistently at work and on time; Ensures work responsibilities are covered when absent.
Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Completes tasks on time or notifies appropriate person with an alternate plan.
Supports and explains reasoning for decisions; Includes appropriate people in decision-making process.
Uses time efficiently; Sets goals and objectives.
Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality.
Meets productivity standards; Strives to increase productivity.