Titans House Concierge - PT
About The Position
At the Tennessee Titans, we’re dedicated to a winning culture, making a meaningful impact in our community, and creating moments that bring people together. We pursue excellence in everything we do and foster a culture of accountability, teamwork, and relentless commitment because we are dedicated to being a part of something bigger than ourselves. The Tennessee Titans are seeking a friendly, service-oriented individual to join the Client Services & Hospitality Team at the Tennessee Titans New Nissan Stadium Sales Center, Titans House. As a member of our team, you will help create a welcoming first impression and ultimately a memorable experience for all guests visiting Titans House. Ideal candidates will be personable, engaging and organized.
Requirements
- Previous experience in customer service, front desk and/or hospitality industry required.
- Excellent customer service skills.
- Must display strong verbal and written communication.
- Ability to project a professional and knowledgeable demeanor.
- Organized and detail oriented.
- Must have proficient computer skills and experience with Microsoft Office Suite.
Nice To Haves
- Bachelor’s degree preferred
Responsibilities
- Oversee Titans House main point of entry, the foyer, welcoming all guests with a smile and friendly demeanor
- Execute administrative tasks such as coat checks and offering refreshments
- Communicate appointment arrivals and other messages to Titans House Sales Consultants
- Engage in warm conversation with guests, sharing excitement in the Titans House sales experience
- Maintain a friendly, personable disposition, ensuring a pleasant atmosphere
- Receive deliveries and direct other visitors as needed
- Maintain a clean and tidy workspace at all times
- Follow Titans House uniform policy, while also maintaining a professional and cohesive appearance at all times
- Perform various clerical tasks as needed (sorting, restocking, etc.)
- Communicate and escalate any maintenance, cleaning, operational needs
- Other duties as assigned by Premium Services Manager
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What This Job Offers
Job Type
Part-time
