Tire Dispatcher & Parts Administrator

Elite Material Handling LLC • Fort Worth, TX

6h • Onsite

About The Position

Elite Material Handling, an OnPoint Company, is an industry-leading service and equipment solutions provider with branch-based operations across the country. OnPoint Group is a fast-paced and ever-changing company and has been awarded the Best Managed Companies Award by Deloitte and WSJ for three years running, as well as having been named to the Inc. 5000 Fastest Growing Companies list for eight consecutive years! We believe in challenging the status quo and finding a better way for our customers, which is how we have grown into the company we are today.

Elite Material Handling is the premier material handling company in Houston. We have solutions for anything and everything you might need for your business. We strive to be the customer’s first choice in the material handling industry, and it all begins with our employees. Our experienced and highly trained staff are quick-thinkers and solution-minded professionals, ready to help with any problem, whether it’s forklift sales, equipment rental, warehouse equipment and racking, dock & door, service and more.

The Tire Dispatcher and Parts Administrator coordinates tire services and manages administrative tasks within the Parts Department. Key responsibilities include overseeing multiple tire service work orders through service software, staging tires and supplies for the following business day, and ensuring accurate invoicing of work orders. The role requires strong communication skills, attention to detail, and the ability to excel in a fast-paced environment.

Requirements

• Familiarity with installation of forklift tires and other material handling tires using a hydraulic tire press.
• Possess strong teamwork skills.
• Ability to thrive in a fast paced, technology driven, service environment.
• Ability to multi-task.
• Ability to utilize the available time to organize and complete work within given deadlines.
• Ability to perform basic math calculations.
• Able to work within Microsoft Office (Word, Excel, Outlook) is required.
• Must be able to communicate effectively, verbal, and written, with management and customers.
• High School Diploma or GED is required.
• Must have a valid state issued Driver’s License with a Department of Motor Vehicles (DMV) driving record acceptable to insurance carrier.
• The selected candidate will be required to pass a criminal history background check.

Nice To Haves

• Experience in construction parts, industrial parts, or agricultural parts, and material handling equipment (forklift) is a plus.

Responsibilities

• Collaborate with forklift technicians to ensure accurate ordering of tires.
• Identify, source and order tires, rims, wheels, casters, and parts for forklifts and various miscellaneous warehouse equipment.
• Ensure that the pricing is accurate for parts and supplies on purchase orders, work orders and quotes.
• Order tires and parts from vendors via email, phone, and web-portals.
• Maintain clear communication regarding tires and parts ETA and delays.
• Pull orders, place stock orders, and maintain appropriate tire inventory levels, prioritizing customer demands.
• Return incorrect tires and parts to vendors promptly.
• Professionally resolve customer complaints.
• Update electronic parts records and inventory counts in the computerized system.
• Handle email, phone inquiries, and assist walk-in customers.
• Follow company and OSHA safety rules and guidelines. Avoid injuries and damage to property, loss of unused materials and clean-up of work area debris and complete all necessary company training in a timely manner.
• Perform additional duties as assigned by the department manager.

Benefits

• Competitive pay – Plus incentive opportunities!
• Full benefits package that starts day one – Includes medical, dental, vision, 401K with match, company-paid life insurance and disability coverage.
• Competitive PTO and Paid Holidays
• Uniform and boot allowance
• Training and mentoring – Learn from our experts in the industry
• Advancement opportunities
• Link to benefits overview: Benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees