Luxury Timepiece Sales Specialist - IWC Schaffhausen - Independence Mall

REEDS Jewelers•Tampa, FL

About The Position

At REEDS Jewelers, we bring timeless values together with the innovation and energy of a modern luxury retailer. For nearly 80 years, we've built a legacy of trust, excellence, and elevated experiences — offering fine jewelry and timepieces from the most prestigious brands in the world. We are family-owned and proudly committed to people, progress, and performance. As we continue to grow, we remain true to our roots while embracing forward-thinking practices and premium partnerships, including our boutiques with IWC Schaffhausen. Founded in 1868 in Schaffhausen, Switzerland, IWC combines precision engineering with a timeless design aesthetic. Known for its exceptional mechanical timepieces, IWC has become synonymous with technical mastery, aviation-inspired innovation, and iconic collections such as the Portugieser, Pilot’s Watches, and Portofino. Every IWC timepiece reflects a legacy of craftsmanship, precision, and durability — embodying the same uncompromising standards of excellence that define REEDS Jewelers. Tampa offers a booming economy, vibrant cultural scene, and upscale residential communities that fuel a thriving luxury retail market. International Plaza & Bay Street serve as premier destinations for high-end shopping, while Citrus Park and Tyrone Square provide strong regional customer bases. Luxury sales professionals benefit from Tampa's blend of locals, business travelers, and year-round tourism. The city’s waterfront living, strong job market, and rich amenities make Tampa a dynamic place to build both career and lifestyle. This boutique is exclusively operated by REEDS Jewelers under the IWC Schaffhausen brand, offering an opportunity to represent one of the world’s most revered watchmakers. We’re looking for an energetic and driven Timepiece Sales Specialist to join our team, deliver an exceptional client experience, and represent the excellence of the IWC Schaffhausen brand. This is more than a sales role — it’s a chance to build client relationships, share your passion for luxury timepieces, and grow your career in an elevated retail environment.

Requirements

3+ years of experience in luxury retail, timepieces, or jewelry
Proven ability to exceed sales goals while building brand loyalty
Strong selling, communication, and relationship-building skills
Proficient in POS systems, Microsoft Office, and digital communication tools
Availability to work a flexible schedule including evenings, weekends, and holidays
High School Diploma or equivalent
Ability to stand long durations of time and carry up to 30 lbs.
Legal authorization to work in the U.S.

Nice To Haves

Experience with premium timepiece brands
GIA coursework or certifications
Deep passion for horology and creating elevated, memorable client experiences

Responsibilities

Deliver on personal and store sales goals, KPIs, and profitability
Serve as a brand ambassador and product expert on the sales floor
Maintain expert knowledge of product features, brand heritage, and timepiece technology
Support merchandising, inventory management, and promotional execution
Create a client-first culture centered on luxury service and personalized experiences
Manage an appointment-driven selling model and cultivate long-term client relationships
Participate in personalized client outreach and clienteling efforts
Assist with in-store events that drive traffic, elevate brand presence, and strengthen client loyalty
Collaborate with corporate teams on marketing and community engagement
Partner with leadership to support a high-performing team culture
Provide peer support, share product knowledge, and foster team collaboration
Participate in ongoing training for selling skills and client service excellence
Ensure accurate inventory management, POS system usage, and shrink control
Maintain boutique visual standards, presentation, and organization
Execute store operations efficiently and professionally

Benefits

REEDS Jewelers offers a comprehensive compensation program that includes health/dental/life/LTD insurance, 401k, merchandise discounts, career growth and a drug free workplace.

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