Sales Professional - Luxury Timepiece Specialist

LV Luxury Jewelers • Las Vegas, NV

4d

About The Position

We are seeking a refined, driven, and client-focused Luxury Watch Sales Professional to join our team at Horologio Boutique, representing premier high-watchmaking brands in one of Las Vegas’ most prestigious retail environments. This role is ideal for a polished sales professional who embodies exceptional service standards, thrives in a performance-based environment, and is passionate about horology and luxury client experiences. The ideal candidate has a proven history of success in consultative or luxury retail sales, demonstrates impeccable professionalism, and excels at cultivating long-term client relationships with both local and international clientele.

Requirements

• Minimum 2+ years of retail or client-facing sales experience (luxury sales preferred)
• Strong written, verbal, and interpersonal communication skills
• High level of professionalism, integrity, and personal presentation
• Computer literacy required; CRM experience strongly preferred
• Passion for watches, craftsmanship, and storytelling within luxury retail
• Ability to work a flexible schedule including evenings, weekends, and holidays

Responsibilities

• Provide a refined, hospitality-driven client experience aligned with luxury brand standards
• Conduct personalized product presentations and consultative selling conversations
• Build deep product knowledge across multiple watch brands, collections, and movements
• Actively develop and maintain a loyal client portfolio through exceptional follow-up and relationship management
• Support client outreach campaigns, private appointments, and boutique events
• Deliver an elevated shopping experience to high-value and repeat clientele
• Maintain accurate and detailed CRM records for all client interactions, preferences, and purchase history
• Proactively schedule appointments, follow-ups, and after-sales communications
• Utilize phone, text, email, handwritten letters, and digital communications to nurture long-term relationships
• Represent the boutique with professionalism and discretion at all times
• Support daily boutique operations including opening/closing procedures, inventory handling, and POS transactions
• Maintain visual merchandising and showcase presentation standards in alignment with brand guidelines
• Assist with product receiving, stock organization, pricing, and display upkeep
• Ensure security awareness and proper handling of high-value timepieces
• Contribute to team success through communication, collaboration, and accountability
• Consistently achieve and exceed individual and boutique sales goals (monthly, quarterly, annual)
• Set personal sales objectives beyond standard expectations and track progress proactively
• Stay informed on new collections, product launches, and horological developments
• Demonstrate a growth-mindset and commitment to ongoing learning and professional development

Benefits

• Medical, Dental, and Vision
• Paid Vacation
• 401(k)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed