Tiller Floor Supervisor

Cliff House Maine•Cape Neddick, ME

56d

About The Position

Job Overview: As Tiller Floor Supervisor, you’ll ensure our guests enjoy exceptional dining experiences. In this leadership role, you’ll be expected to maintain a clean, inviting, and efficient dining room, supervise service staff, perform opening and closing duties and assign and oversee side work responsibilities. As this is a customer-facing position, you’ll need to resolve any issues customers may raise with their meals or the service. Our dining room supervisors also work as a liaison between the kitchen and the dining room staff whenever there are concerns or questions. What you get to do: Provide restaurant, bar, and In-Room Dining guests with friendly and professional service to Forbes 5 Star standards, excellent food and beverage quality, strong price value and consistency of execution in an attractive, well-maintained environment.

Requirements

Our ideal candidate has a passion for hospitality and wants to share their food, beverage and service knowledge with others.
Weekend availability required.
Ability to read, write, and verbally communicate effectively and professionally with other business departments, guests, and vendors.
Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of professionalism.
While performing the duties of this job, the employee is regularly required to stand.
The employee must regularly lift and/or move up to 10-25 pounds and frequently lift and/or move up to 50 pounds.

Responsibilities

Ensuring a quality guest experience by managing all aspects of the daily operations
Opening and closing of restaurant.
Monitoring daily setup/ breakdown of the restaurant including side work responsibilities of FOH staff
Host station management and support
Table section maintenance and support
Guest intervention, table touches, food allergy awareness and support
Maintaining a professional relationship with other managers and subordinates