Tile & Stone Specialist

N. Ginsburg & Son DBA Floors, EtcTimonium, MD
$65,000 - $75,000Onsite

About The Position

To maintain and ensure the highest quality of standards for the scheduling and installation of all commercial tile jobs.

Requirements

  • Technical knowledge in the installation of ceramic/ stone, wood, vinyl and carpet.
  • Provide outstanding customer service and demonstrate that the customer always comes first.
  • Displays a positive, constructive, “can do” attitude.
  • Uses sound judgment and discernment skills.
  • Takes ownership for one’s own performance and is actively engaged in becoming proficient at their job.
  • Ability to understand how one’s tasks and responsibilities are related to other departments, the company business, and the local flooring industry.
  • Works diligently and thrives in a fast-paced work environment.
  • Projects maturity and professionalism.
  • Demonstrated poise, tact and diplomacy.
  • Strives to proactively identify potential problems and offers or suggests effective solutions.
  • This position is on-site in Timonium MD, with travel to client sites in the Mid-Atlantic and Eastern Region.

Responsibilities

  • Review all tile jobs prior to install date. Forward any feedback to the sales team and Project Manager prior to install date
  • Visit ongoing and new job sites, make sure installers have all the materials, proper paperwork and make sure that all the installations meet flooring and Floors Etc standards.
  • Review measured tile projects with Estimators to guide them with best installation methods
  • Review installation schedule and schedule requests and ensure continues work for the tile installers
  • Communicate with installers on daily bases and update salespeople on progress of their jobs
  • Call installers to review their job for next day
  • Call customers a head of time to confirm the readiness of the project
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