Tier III Boundary Protection Engineer (NE III) (Government)

AT&T•Las Cruces, NM

21d•Onsite

About The Position

AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission. Our National Security Team supports the intelligence community, providing, operating, and assuring critical voice, video and collaboration services for the full spectrum of operations. AT&T has an opening for Tier III Boundary Protection Engineers to support the customer’s various wide area networks (WANs) and local area networks (LANs). This position will provide boundary protection to an enterprise level infrastructure across multiple classifications and act as subject matter experts in boundary technologies across multiple vendors. This position requires office presence a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. Maintain the security and networking of enterprise boundary enclaves and devices. Responsible for installing software, applying patches, managing file systems, and monitoring performance of firewall systems. Provide support for Palo Alto, Cisco Adaptive Security Appliance (ASA), and Forcepoint firewall equipment and applications. Generate, determine impact of, and implement custom proxy policies and/or policy exceptions in response to ongoing technology implementation activities on the program. Proxy Subject Matter Expert (SME) for integration of other technologies within the program (function as a SME on ongoing technology projects). Support the troubleshooting of web connectivity problems to determine root cause. Perform Proxy solution component upgrades, testing and configuration. Research and develop evidence collection, protection, and analysis techniques for customer owned and maintained hardware and/or software. Provide real-time monitoring and alerting of security incident investigations on perimeter/internal infrastructure. Provide day-to-day Operations and Maintenance (O&M) support for all incident management events and outages. Collaborate with IT staff on projects and initiatives. Provide input for monthly progress and status reporting of Service Level Agreements (SLAs). Work with all corresponding technical support teams as required to resolve network traffic concerns. Utilize monitoring tools and log collectors to provide in-depth analysis on traffic anomalies and issues.

Requirements

Candidate must have 16 years of experience that can be a combination of work history and education. (NOTE: This equates to a Doctorate and 8 years, master’s and 10 years, bachelor’s and 12 years, associates and 14 years or HS diploma and 16 years).
Candidate must have 7 years of relevant boundary protection experience delivering fault tolerant data network infrastructure solutions and incident response.
Must comply with DoD 8140 Information Assurance Technical (IAT) Level 2.
Experience in configuring and troubleshooting boundary protection technologies such as Palo Alto, Cisco ASA, and Forcepoint appliances.
Experience with proxy technologies such as Bluecoat proxies or equivalent applications.
Working knowledge or Routing and Networking fundamentals.
Working knowledge of boundary protection best practices.
Understanding of routing, switching, Internet Protocol (IP) subnet, Network Address Translation (NAT) and security technologies.
Demonstrated ability to engineer and modify rulesets to allow connectivity for new customer requirements.
Demonstrated ability to read, understand, and develop schematic diagrams, technical manuals, and documentation such that the supported equipment and software can be maintained with minimal training.
Working knowledge of Service Now or similar IT Service Management (ITSM) products.
Superior verbal and written communication skills.
Intermediate-level knowledge of MS Office products Word, Excel, PowerPoint, and Visio.
Work rotating schedules and after-hours on-call support.
TS/SCI with polygraph.

Responsibilities

Maintain the security and networking of enterprise boundary enclaves and devices.
Responsible for installing software, applying patches, managing file systems, and monitoring performance of firewall systems.
Provide support for Palo Alto, Cisco Adaptive Security Appliance (ASA), and Forcepoint firewall equipment and applications.
Generate, determine impact of, and implement custom proxy policies and/or policy exceptions in response to ongoing technology implementation activities on the program.
Proxy Subject Matter Expert (SME) for integration of other technologies within the program (function as a SME on ongoing technology projects).
Support the troubleshooting of web connectivity problems to determine root cause.
Perform Proxy solution component upgrades, testing and configuration.
Research and develop evidence collection, protection, and analysis techniques for customer owned and maintained hardware and/or software.
Provide real-time monitoring and alerting of security incident investigations on perimeter/internal infrastructure.
Provide day-to-day Operations and Maintenance (O&M) support for all incident management events and outages.
Collaborate with IT staff on projects and initiatives.
Provide input for monthly progress and status reporting of Service Level Agreements (SLAs).
Work with all corresponding technical support teams as required to resolve network traffic concerns.
Utilize monitoring tools and log collectors to provide in-depth analysis on traffic anomalies and issues.

Benefits

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
Pro-rated when working less than 40 hrs/wk.
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone