This position requires office presence of a minimum of 5 days per week and is only located at customer's site. No relocation is offered. AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission. Our National Security Team supports the intelligence community, providing, operating, and assuring critical voice, video and collaboration services for the full spectrum of operations. AT&T has an opening for a Tier II Site Lead to support the customer’s computer data communications systems, in providing design specifications, testing and inspections for computer networks; plan and implementing upgrades; as well as, analyzing and organizing corresponding hardware and software combined solutions through network modeling. The job duties of the Tier II Site Lead are as follows: This position requires office presence a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. Responsible for the overall health and wellness of all site personnel. Guides, trains, and manages lower-level management and supervisors. Oversees daily operations, manages budgets, and sets performance objectives. Recruits, trains, and supports senior leadership as well as conducting regular performance evaluations. Manages internal and external stakeholder relations and negotiating contracts. Plans, evaluates, and optimizes operations to be efficient and cost-effective. Ensures that products and services comply with regulatory and quality standards, and that internal standards and procedures are followed. Prepares and presents monthly, quarterly, and annual reports for all operations and maintenance activities. Resolves escalated customer issues and incident reports. Coordinates network operations, maintenance, repairs, and upgrades. Determines specific network hardware or software requirements, such as platforms, interfaces, bandwidths, or routine schemas. Attend site specific meeting with customers and/or senior leadership. Develops and implements the following: Solutions for network problems. Business plans to meet organizational objectives. Conceptual, logical, or physical network designs, ensuring requirements are met. Procedures to track and report network availability, reliability, capacity, or utilization. Network security measures, such as firewall installation, configuration, and implementation. Estimates time and materials needed to complete projects. Monitors network performance and data input/output reports to detect problems, identify inefficient use of computer resources, or perform capacity planning. Participates in network technology upgrade or expansion projects. Research and tests new or modified hardware or software products to determine performance and interoperability. Liaisons with vendors to address system issues, gather information about products, and discuss future needs. Coordinates the installation of new equipment. Designs, organizes, and delivers product awareness, skills transfer, and product education sessions for staff and suppliers. Explains design specifications to integration and/or test engineers. Develops plans or budgets for network equipment replacement. Prepares design presentations and proposals for staff or customers.
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED