Tier 3 Inspection Technician

KEHSmyrna, GA
1dOnsite

About The Position

The Tier-3 Inspection Technician role offers an exciting entry point into KEH, providing broad exposure to e-commerce operations, photography-related processes, rental logistics, supply chain activity, and value-added services across major marketplaces (eBay, Amazon, and others). We are seeking individuals with a business-ownership mentality, problem solvers who take initiative, thrive in a fast-paced environment, and are eager to learn multiple facets of the business.

Requirements

  • Ability to follow Standard Operating Procedures (SOPs) and apply feedback effectively
  • Strong attention to detail in a fast-paced environment
  • Ability to work with urgency and meet deadlines
  • Strong interpersonal and communication skills
  • Team-oriented with a collaborative mindset
  • Passion for continuous improvement and efficiency
  • Basic math skills for pricing and inventory assessments
  • Must be able to lift and carry at least 40 lbs regularly.
  • Must be able to stand, walk, bend, and lift throughout the shift.
  • Comfortable working in a warehouse environment, including variable temperatures

Nice To Haves

  • Camera knowledge is a plus, but not required
  • Familiarity with Microsoft Office and Tableau is a plus

Responsibilities

  • Inspection & Grading: Assess and test acquired Tier-3 gear to ensure accurate grading and pricing
  • Product Listings & Inventory: Partner with the Ancillary Sales team to create accurate, compelling listings for online marketplaces
  • Firmware & Repairs: Perform firmware updates, minor repairs, and serial number creation
  • Research & Identification: Identify and research vintage cameras, tripods, and lighting kits to determine missing parts and ensure proper classification
  • Sorting & Organization: Efficiently process and categorize incoming Tier-3 gear
  • Quality Assurance: Apply sound judgment when evaluating product quality and usability
  • Training & Development: Participate in training on inspection techniques, firmware updates, and basic repairs to build operational expertise
  • Other duties as assigned

Benefits

  • Comprehensive medical, dental, and vision plans
  • HAS and FSA Accounts
  • Short and Long term disability
  • Company-provided life insurance
  • 401(k) and company match
  • Paid vacation, sick days and holiday
  • Options for Pet Insurance and Legal Services
  • Discounts of camera gear
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