Tier 2 NOC Engineer-2

Comcast • Plano, TX

27d

About The Position

High-level customer-facing engineering support focused on Installation Support and Day 2 Service Assurance Support.

Requirements

• Hands-on experience with Fortinet SD-WAN solutions is highly preferred, along with exposure to Cisco and Juniper routing platforms.
• Strong understanding of internetworking design principles, routing, and their practical applications.
• Familiarity with Layer 2 and Layer 3 internetworking technologies.
• Several years of experience working with common networking protocols.
• Experience with firewalls such as Fortinet (60F/80F/100F/400F/1800F), Cisco ASA, Juniper SRX, Checkpoint NG, or similar platforms.
• Experience with Cisco switching and routing environments.

Nice To Haves

• Relevant certifications (e.g., Fortinet NSE levels, CCNA, CCNP) are a plus; advanced certifications (e.g., Fortinet Expert, CCIE) are preferred but not required.

Responsibilities

• Hands-on IP router/switch/firewall/SDWAN customer premises equipment
• Design, configure and deploy LAN and WAN network connections, hardware, software and communication links and services.
• Optimize the network and systems services and troubleshoot any network performance issues.
• Responsible for the service provision and monitoring of the network infrastructure to company standards.
• Works directly with customers to troubleshoot and resolve network issues
• Is a technical point of contact for other internal engineers
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Benefits

• We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality-to help support you physically, financially and emotionally through the big milestones and in your everyday life.
• Please visit the benefits summary on our careers site for more details.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Telecommunications
• Number of Employees: 5,001-10,000 employees