Tier 1 Business Services Specialist I, FT40
About The Position
Provides positive customer interface, obtains and enters in computer all information needed for patients seen in the Clinic to ensure accurate billing. Essential Functions Statement(s) Greets visitors and patients to determine their needs and directs them accordingly Collects appropriate documentation from the patient and enters it into the PM system Collects copay, coinsurance, or other balances owed on account Prints billing slip for physician to mark services performed Schedules follow-up appointments and cancels patient appointments due to no show Enters charges same day of service Codes diagnosis Reconciles payments daily Ensures that claims are in drop status at charge entry Maintains the cash drawer for making change and balances it daily Verifies that all billing slips are submitted at the end of the day Prints appropriate registration forms from the medical record system for future appointments Obtains precertification Performs other duties as assigned
Requirements
- High School Graduate or General Education Degree (GED)
- Previous customer service experience required.
- Must be computer literate.
- Basic computer skills required.
- Must be able to type.
Nice To Haves
- Experience in the operations of a physician's office is preferred.
Responsibilities
- Greets visitors and patients to determine their needs and directs them accordingly
- Collects appropriate documentation from the patient and enters it into the PM system
- Collects copay, coinsurance, or other balances owed on account
- Prints billing slip for physician to mark services performed
- Schedules follow-up appointments and cancels patient appointments due to no show
- Enters charges same day of service
- Codes diagnosis
- Reconciles payments daily
- Ensures that claims are in drop status at charge entry
- Maintains the cash drawer for making change and balances it daily
- Verifies that all billing slips are submitted at the end of the day
- Prints appropriate registration forms from the medical record system for future appointments
- Obtains precertification
- Performs other duties as assigned
Benefits
- Medical / Dental / Vision Insurance
- HRA Option
- Flexible Spending Account
- Basic Life Insurance
- Voluntary Life Insurance Option
- Long-Term Disability
- Voluntary Short-Term Disability
- Accident Insurance
- Critical Illness Insurance
- 401(k) Plan Matching + Profit Sharing
- Employee Assistance Program
- Paid Time Off
- 8 Paid Holidays
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
