Business Services Specialist PT, FT40

CAMPBELL CLINIC PC • Bartlett, IL

5h

About The Position

Provides excellent customer service related to scheduling patient care. Serves as an effective liaison for communication between patients and staff.

Requirements

• High School Graduate or General Education Degree (GED): Required
• Must be computer literate.
• Basic computer skills required.

Nice To Haves

• Previous experience in the operations of a physical therapy office is preferred.

Responsibilities

• Schedules appointments related to physical therapy (walk-in and via phone)
• Manages phone system and assists the Physical Therapist in taking messages
• Greets visitors and patients to determine their needs and directs them accordingly
• Administers and enters patient intake forms
• Communicates with patients regarding insurance coverage and financial responsibility
• Collects co-pay, co-insurance, and other balances owed on account
• Prints billing slip for Physical Therapist to mark services performed
• Schedules follow-up appointments and cancels patient appointments due to no show
• Enters charges and reconciles payments
• Manages buckets in Athena and ensures that claims are in drop status at charge entry
• Maintains the cash drawer for making changes and balances it daily
• Verifies that all billing slips are submitted at the end of the day
• Serves as a liaison between the Business Office and Physical Therapy to ensure eligibility and Patient benefits are obtained before the patient appointment
• Performs other tasks as assigned

Benefits

• Medical / Dental / Vision Insurance
• HRA Option
• Flexible Spending Account
• Basic Life Insurance
• Voluntary Life Insurance Option
• Long-Term Disability
• Voluntary Short-Term Disability
• Accident Insurance
• Critical Illness Insurance
• 401(k) Plan Matching + Profit Sharing
• Employee Assistance Program
• Paid Time Off
• 8 Paid Holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED