Circa Sports - Sparks, NV - Ticket Writer

Recruiting Team • Sparks, NV

2d • Onsite

About The Position

Provide outstanding guest service while writing and paying Sportsbook tickets and providing information to guests. Answer customer questions related to sports and sports betting. Process contest selections and parlay cards, as well as signing players up for player's rewards cards. Perform responsibilities in accordance with all company standards, policies and procedures within the Sportsbook Department.

Requirements

• Ability to communicate effectively with guests, team members and management in both written and verbal form
• Have basic math skills
• Understand and comply with all company, departmental and Gaming Control Board rules and regulations, policies and procedures
• Must be able to establish and maintain effective working relationship with team members and guests
• Must be able to maintain Nevada Gaming Registration under Circa Hospitality Group, LLC.
• Must be 21 years of age
• High School graduate or equivalent

Nice To Haves

• Previous sportsbook experience preferred

Responsibilities

• Responsible for practicing, supporting and promoting the Company Service Standards at all times
• Accurately write and pay valid sportsbook tickets
• Operate wagering terminal and perform machine maintenance, including but not limited to loading new tickets and keeping the area free of all debris
• Answers to all guests, explain wagering information, questions in a manner that reflects an understanding of the department and property in general
• Must have a full understanding of all wagers offered on betting board with ability to explain to customers as needed
• Assist supervisors in identifying guests with special needs or liberal betting to ensure the protection of the company assets and best guest service possible
• Observe and report unusual or suspicious wagering patterns or transactions
• Clean and maintain the Front and Back of House work area - inform necessary persons of any supply shortages

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 51-100 employees