2026 Ticket Taker

Boston Red Sox and Fenway Sports Management•Boston, MA

14d•$21•Onsite

About The Position

Ticket Takers welcome and greet fans as they enter the ballpark at one of the five gates at Fenway. Ticket Takers are expected to answer questions from fans as they enter the ballpark and must be willing to troubleshoot minor issues that fans may be having with tickets at the gate. Ticket Takers must be team players and willing to work cooperatively to make sure their gate runs smoothly throughout their shift. âPlease note that before the start of the 2026 season, you will be responsible for attending and completing our New Hire, All Staff and TEAM Trainings prior to your first day of work.â The hourly rate for this role is $21.09.

Requirements

Must be 18 years of age or older.
Available to work 65+ Red Sox games and 75% of concerts (Subject to change for mid-season hires).
Must be able to work weekends and holidays. Many of our events occur on weekends so availability on Saturdays/Sundays is of the utmost importance.
Must be able to work for 4+ hours at a time.
Excellent communication skills and ability to work in a fast-paced environment.
Ability to access e-mail and enter availability from a smart phone or computer for Red Sox games and concerts.
Must be able to report to the park two hours prior to game time (i.e. 7:10p game, staff expected to be here for 5:10p and 1:05p game, staff expected to be here for 11:05a Roll call, etc.) and staff will work until around 1.5 hours after first pitch. Early/Late shifts will also be available periodically throughout the season.
Must be able to navigate the MLB Ballpark App to help troubleshoot ticketing issues on a nightly basis.
Must be able to work in an outdoor environment under various weather conditions.
Typical homestands can last anywhere from 7-10 days in a row on average, Event Operations employees will be expected to be on site completing their job for an entirety of their shift.