Ticket Taker - Fayetteville Woodpeckers

MLB • Fayetteville, NC

9h • Onsite

About The Position

The Fayetteville Woodpeckers take pride in the excellent service provided to our fans and guests each time they come to a ballgame or event at Segra Stadium. We have established very high standards that we expect each employee to follow. The job entails a great deal of walking, climbing stairs, and standing on concrete surfaces in both cold and extremely hot weather. Ticket Takers are expected to serve the guests upon entry to Segra Stadium by greeting, scanning tickets, and answering questions the guest may have. Fayetteville Woodpeckers home games run April 7 – September 10, 2023; opportunities to work events post-season may arise.

Requirements

• Employees must communicate well and be friendly, knowledgeable, well-groomed, assertive, and able to intervene in conflict situations
• Must have the ability to provide excellent customer service to all fans and guests in a professional, respectful, and friendly manner
• Must be available to attend training sessions, stadium tours, and other events as necessary throughout the year
• Must be reliable and exhibit commitment to meeting both the work schedule and job requirements

Responsibilities

• Treat our fans and guests with courtesy and respect while assisting throughout the entry process
• Maintain a safe, clean, fun, and family-friendly operation
• Ensure fans have a valid ticket to enter the ballpark and scan for entry, this includes operating a hand-held ticket scanner
• Be familiar of execution of emergency protocols and procedures
• Provide event information and general ballpark directions
• Perform other duties as assigned

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees