Ticket Services Supervisor (Variable, year-round; 0-56 hours per week)

WOLF TRAP FOUNDATION FOR THE PERFORMING ARTS•Vienna, VA

11d•$19•Onsite

About The Position

Ticket Services Supervisor (Variable, year-round; 0-56 hours per week) Job DetailsJob Location: Wolf Trap HeadQuarters - Vienna, VA 22182Position Type: SeasonalJob Category: Ticket Services Work Schedule: Day to Day, hours; Hours depend on performance schedule Position Location: 100% On-site Pay Rate: $18.55/hour Benefits: 403(b) Retirement Plan; Complimentary tickets to select performances; Discounts at Concessions and the Gift Shop Contact Information: [email protected] or call 703.255.1852

Requirements

Must be at least 18 years old by June 1.
Ticketing Software experience preferred.
Experience working in Music Venues preferred.
Supervisory experience preferred.
Must be available for evenings, weekends, and holidays.
Must have strong communication skills and attention to detail.
Should enjoy working with people.
We’re pleased to consider applicants who will be physically located in and who will have a local address in Virginia, Maryland, or the District of Columbia for the duration of their employment.
The Foundation does not offer fully remote work for any positions.
Applicants who reside in any other state would be required to be physically located in and provide a local address in Virginia, Maryland, or the District of Columbia prior to starting work for Wolf Trap Foundation.
Wolf Trap Foundation for the Performing Arts is an Equal Opportunity Employer.
We are committed to creating a diverse, equitable and inclusive work environment that embraces and encourages different perspectives.
We work to reflect and be representative of the communities in which we serve and in which we reside.
Qualified individuals with disabilities and disabled veterans who need assistance or an accommodation in our job application processes should contact [email protected].
An offer of employment is contingent on successfully passing a background check.

Nice To Haves

Ticketing Software experience
Experience working in Music Venues
Supervisory experience

Responsibilities

Assist with office special projects.
Create event audits for the Barns and The Filene Center.
Manage staff, cash handling and close out procedures.
In-person tickets sales for The Filene Center, The Barns at Wolf Trap, and Children’s Theatre-in-the-Woods.
Provide outstanding customer service in person and by phone.
Other duties as assigned.