Ticket Seller|Part-time| Cross Insurance Arena
About The Position
Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet . Overview Assist guests in a friendly, courteous, and professional manner with ticket purchases, distribution of Will Call tickets. This role will pay an hourly wage of $16.00 to $20.00. Benefits for PT roles: 401(k) savings plan and 401(k) matching. EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.
Requirements
- High school diploma/GED preferred
- Basic computer skills ideally with a computerized ticketing system.
- Previous cash handling and/or retail experience
- Ability to accurately and efficiently deal with large quantities of cash and process credit card transactions
- Excellent customer service and communication skills
- Ability to keep accurate and legible records
- Ability to work flexible hours including nights and weekends and some holidays
- Familiarity with basic office skills including typing and spreadsheets
- Ability to maintain professionalism and a positive attitude.
Nice To Haves
- Experience with Ticketmaster ticketing system a plus.
Responsibilities
- Serves as a primary point of contact for guests, ensuring a positive experience
- Process phone and walk-up transactions using Ticketmaster software
- Handle customer inquiries, resolve order issues, and provide solutions.
- Accurately generates tickets from the computerized system and retains tickets until payment transaction is complete
- Process payments (cash, credit cards, etc. accurately and securely.
- Maintain and enter data while operating standard office equipment.
- Understand and adhere to Box office and Venue policies and procedures.
- Assist with ticket sales, provide event information, and ensure smooth operations.
- Perform other duties as asssigned by Box Office and Venue Management
Benefits
- 401(k) savings plan
- 401(k) matching
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
