Ticket Seller|Part-time| Chartway Arena @ Old Dominion University

Oakview Group•Norfolk, VA

67d•$17•Onsite

About The Position

This is a front-line customer service position for Chartway Arena and ODU Athletic events. Ticket Sellers assist customers in person at the arena and ODU Athletic facilities in addition to handling phone calls. Transactions typically include ticket sales (working through customer seating and price requests, cash handling, credit card processing, using a computer), will call functions (locating tickets, researching confirmation details), and customer inquiries (understanding policies and procedures, providing accurate information, researching answers and transactions) while providing a high-level of customer service. This role will pay an hourly wage of $17.00. Benefits for PT roles: 401(k) savings plan and 401(k) matching. EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline. About the Venue Chartway Arena is a 9,100-seat multi-purpose arena located on the campus of Old Dominion University. Operated by OVG360 since it opened in 2002, Chartway Arena is known as one of the premier mid-sized collegiate venues in the country. Chartway Arena is home to Old Dominion Monarch Men's and Women's basketball, as well as concerts, family shows and other attractions for the Hampton Roads area.

Requirements

Cash Handling Experience.
Strong communication skills.
Basic computer knowledge.
Attention to detail.
Ability to work a flexible schedule including evenings and weekends.
Must show ability to be on time.
Ability to work independently and under pressure.

Nice To Haves

Prior sales and customer service experience preferred but not necessary.

Responsibilities

Selling Event Tickets to Patrons.
Working Customer Service Windows.
Working Will Call Windows.
Answering phone inquiries.
Working Chartway Arena events and ODU Football/Basketball/Volleyball/Soccer/Baseball games.
Reconcile daily sales.
Display outstanding customer service to all patrons.
Provide accurate Chartway Arena and ODU Athletic information to patrons.
Other duties and responsibilities assigned.