Ticket Seller|Part-time| Chartway Arena @ Old Dominion University

Oak View Group•Norfolk, VA

7d•$17•Onsite

About The Position

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet . Overview This is a front-line customer service position for Chartway Arena and ODU Athletic events. Ticket Sellers assist customers in person at the arena and ODU Athletic facilities in addition to handling phone calls. Transactions typically include ticket sales (working through customer seating and price requests, cash handling, credit card processing, using a computer), will call functions (locating tickets, researching confirmation details), and customer inquiries (understanding policies and procedures, providing accurate information, researching answers and transactions) while providing a high-level of customer service. This role will pay an hourly wage of $17.00. Benefits for PT roles: 401(k) savings plan and 401(k) matching. EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.

Requirements

Cash Handling Experience.
Strong communication skills.
Basic computer knowledge.
Attention to detail.
Ability to work a flexible schedule including evenings and weekends.
Must show ability to be on time.
Ability to work independently and under pressure.

Nice To Haves

Prior sales and customer service experience preferred but not necessary.

Responsibilities

Selling Event Tickets to Patrons.
Working Customer Service Windows.
Working Will Call Windows.
Answering phone inquiries.
Working Chartway Arena events and ODU Football/Basketball/Volleyball/Soccer/Baseball games.
Reconcile daily sales.
Display outstanding customer service to all patrons.
Provide accurate Chartway Arena and ODU Athletic information to patrons.
Other duties and responsibilities assigned.