Ticket Seller
About The Position
This position is responsible for supporting game day Box Office operations including distribution and/or sales of sporting and special event tickets for Army West Point Athletic Association Inc. (“AWPAA”). Scope of Impact This position will interact with the general public regarding ticket sales. Level of Decision Making This position will have a low level of decision-making responsibilities. It is required for all Ticket Sellers to adhere to department policy and NCAA guidelines as they pertain to the distribution of complimentary tickets for recruitable-aged athletes and player-guests. Success Factors Success in this position will be evaluated by the Supervisor on the employee’s performance in a variety of areas, including but not limited to: Commitment to AWPAA Mission, Vision and Values; and supporting the AWPAA Strategic Plan and Priority Results.
Requirements
- High School Diploma or Equivalent
- Ability to work directly with the general public handling basic financial transactions and performing basic office functions.
- Must be eligible to work in the United States of America, without sponsorship.
- Must be eligible to work on a military installation, including a willingness to submit to a background screen.
- Must possess a valid driver’s license.
Nice To Haves
- Experience operating computers and processing transactions
- Customer service experience.
Responsibilities
- Transacting ticket sales (cash, credit) and distributing complimentary tickets to various approved groups out of the Box Office.
- Providing customer service and assistance (as it relates to ticketing) to donors and fans on game day from the time they arrive at the game to the time the box office closes.
- Other duties as assigned by the Director of Ticket and Business Ops. This may include assisting the Army A Club with various events such as Loge entry for football and the set up and execution of Rink side and Courtside premium areas for hockey and basketball.
- This may also include assisting customers and/or handicapped patrons with location of assigned seats within the arena.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
