Ticket Sales & Service, Intern

Jacksonville Jaguars • Jacksonville, FL

1d

About The Position

The Jacksonville Jaguars are committed to developing talent and interest in professional sports. An internship at the Jaguars will provide you the chance to explore your career interests, acquire marketable job skills while “learning the ropes” of the industry, establish professional contacts, and gain practical “hands on” experience while working at the highest level of professional sports. Jaguars’ internships offer meaningful educational work experiences designed to meet your academic and career goals. Management and staff will teach and encourage, but it’s up to you to bring an enthusiasm to learn. Through this program, you will identify learning goals and work with the Jaguars management to achieve those goals.

Requirements

• Must be currently pursuing an undergraduate or graduate degree OR have graduated within 18 months of the internship start date.
• Must be able to work in a fast-paced environment.
• Available to work 35-40 hours per week, including nights and weekends

Nice To Haves

• Pursuing a graduate degree in Sports Management or related field
• Familiarity with customer service and/or sales

Responsibilities

• Manage and maintain customer accounts with in-person communication
• Utilize Archtics Ticketing System and Microsoft Dynamics CRM for reports and account updates
• Assist in planning, organizing, and executing Season Ticket Member and sales prospecting events, including the set up and break down of various items
• Responsible for crafting gifts and writing appreciation/birthday cards to season ticket members
• Assist in selling, servicing, and managing premium and non-premium accounts, and
• Assist in managing ticket requests, merchandise inventory, and event RSVPs
• Assist in ancillary administrative office tasks

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed