Ticket & Product Sales Agent (West Dover, VT, US)

Vail Resorts • West Dover, VT

37d • $20 - $22

About The Position

The Ticket and Product Sales Agent is part of the Product Sales & Services (PSS) Department who delivers outstanding guest service while facilitating the sale of Activities, Tickets, Passes, Ski & Snowboard School lessons and childcare. As a member of this team, you are part of the guest experience and the face of Vail Resorts! A Ticket and Product Sales team member is a flexible employee who often works across multiple departments and in various roles to support the one resort mentality which could include one of the following: Mountain Activities Retail Rental operations Food and Beverage Support Ticket sales or scanning Lift Operations Base Area Operations

Requirements

• Ability to stand or sit for extended periods of time
• Able to work outside in a winter environment
• Comfortable working indoors for extended period of time
• High School Diploma
• Ability to lift 25lbs
• Must be able to communicate fluently in English
• Ability to work weekends and holidays
• Ability to maintain a professional presence in the workplace and adhere to our appearance standards

Responsibilities

• Work in our contact centers, ski school locations, ticket/pass offices and throughout our resort to deliver an experience of a lifetime Communicate with guests via phone and email
• Accurately and efficiently explain and process all resort products and services
• Complete daily end of Shift pos/register audits
• Be a part of a fun, professional, caring work environment
• Ability to work in a faced paced environment while delivering exceptional experiences
• Other duties as assigned

Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Accommodation
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees