Ticket Office Clerk

Brigham Young University • Provo, UT

2d

About The Position

As the flagship higher education institution of The Church of Jesus Christ of Latter-day Saints, Brigham Young University (BYU) strives to be among the exceptional universities in the world. At BYU, we are devoted to our faith and to our students. We take an active role in the University's Mission: "To assist individuals in their quest for perfection and eternal life.” Our unique mission, deeply rooted in the Gospel of Jesus Christ, provides countless ways to serve and make an impact. This, along with our remarkable culture of belonging, weekly devotionals, and endless opportunities for learning and growth—all situated within a beautiful and historic campus—make it hard to imagine a more inspiring place to work. Brigham Young University strongly prefers to hire faithful members of The Church of Jesus Christ of Latter-day Saints. Ticket Office Clerk This position supports ticket sales and customer service for a wide range of campus sporting and fine arts events. The role is primarily phone-based, assisting customers as they purchase tickets online, while also responding to emails and text messages during office hours. Additional shifts take place during evening events, providing in-person customer service and ticket sales at event venues. Note: This is a part-time position (17.5) hours per week.

Requirements

• A firm commitment to the mission of BYU

Nice To Haves

• One year of box office experience

Responsibilities

• Sell tickets and assist customers with online purchases for athletic and fine arts events
• Provide friendly, professional customer support via phone, email, and text
• Work event shifts that include in-person customer service and ticket sales
• Enjoy working with people and delivering excellent customer experiences
• Think logically and solve problems efficiently
• Maintain a flexible schedule, including office shifts between 9:30 a.m. and 5:00 p.m. and evening event hours
• Work at multiple locations, including the Marriott Center, the Music Building, and other ticket office outlets during events

Benefits

• Employee assistance program, available to the employee and all members of their household
• Access to the library
• Free on-campus parking
• Free UTA pass
• Discounts at the BYU Store and for many events at BYU

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees