Ticket Office Associate - SEASONAL
About The Position
This is a seasonal position located in the Ticket Office with variable/flexible working hours to include week-ends, holidays and overtime as required. This is an internal/external recruitment. RESPONSIBILITIES: Under the supervision of the Ticket Office Manager work on computerized system selling tickets to guests; provide guest relations; maintain appearance of the ticket office; cross train in the reservations/guest services area to answer telephone calls, make reservations, and process bus groups; other duties as assigned. REQUIRED SKILLS, KNOWLEDGE AND ABILITIES: Ability to cope with extremely heavy workload; must have a working knowledge of computers, excellent communication and interpersonal skills both in person and on the telephone are essential; ability to prioritize and work with minimum supervision; excellent attention to detail; ability to perceive and deal with sensitive issues and maintain confidentiality; ability to deal successfully with a wide range of people; ability to work under pressure of deadlines and competing needs; ability to exercise good judgment and make good decisions; skill to handle guest complaints and refer to the appropriate person. Cash handling experience required. PHYSICAL REQUIREMENTS: Ability to stand and/or sit for long periods of time; ability to lift boxes weighing up to 25lbs; ability to stoop and reach. SPECIAL CONDITIONS: No smoking or eating in the work area; uniform is required. CONDITIONS OF EMPLOYMENT: Work flexible hours and overtime as required. APPLICATION PROCESS: Please apply online at www.gracelandjobs.com. We are an equal opportunity employer. Must be able to pass a background check and pre-employment drug test. This position will remain open until filled.
Requirements
- Ability to cope with extremely heavy workload
- must have a working knowledge of computers
- excellent communication and interpersonal skills both in person and on the telephone are essential
- ability to prioritize and work with minimum supervision
- excellent attention to detail
- ability to perceive and deal with sensitive issues and maintain confidentiality
- ability to deal successfully with a wide range of people
- ability to work under pressure of deadlines and competing needs
- ability to exercise good judgment and make good decisions
- skill to handle guest complaints and refer to the appropriate person
- Cash handling experience required
- Ability to stand and/or sit for long periods of time
- ability to lift boxes weighing up to 25lbs
- ability to stoop and reach
- uniform is required
- Must be able to pass a background check and pre-employment drug test
Responsibilities
- work on computerized system selling tickets to guests
- provide guest relations
- maintain appearance of the ticket office
- cross train in the reservations/guest services area to answer telephone calls, make reservations, and process bus groups
- other duties as assigned
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1-10 employees
