Thrift Retail Sales Associate – Part Time

MRC IndustriesKalamazoo, MI
18d$13 - $19Onsite

About The Position

Our thrift store is a new startup launched by MRC and we're building our team from the ground up. The Sales Associate will provide customer service, merchandising, and assistance with daily operations of MRC's thrift retail store. Ensuring a smooth, safe, and positive experience for donors. While serving as a mission ambassador and ensuring the store reflects the values and positive spirit of MRC.

Requirements

  • Ability to positively interact with customers
  • Understanding of how to follow detailed instructions
  • Proficient in performing a variety of sales transactions quickly and accurately
  • Skill in multi-tasking and staying calm and focused under pressure
  • Criminal records, driving and recipient rights screening required.
  • Valid Michigan driver's license, good driving record and the availability of licensed, insured vehicle for use on the job required.
  • Experience with cash management, POS systems, and inventory control
  • Minimum of 2 year of retail experience required, preferably in thrift store or nonprofit retail settings.
  • High school diploma or equivalent preferred
  • Frequent standing, walking, bending, lifting, and reaching required.
  • May occasionally require lifting up to 50 pounds.

Nice To Haves

  • Experience working with or supporting individuals with disabilities or barriers to employment preferred.

Responsibilities

  • Serve customers and team members in a knowledgeable, respectful manner.
  • Assist team in meeting sales goals through customer service and merchandising.
  • Perform sales transactions accurately and in accordance with cash handling procedures.
  • Follow all retail and safety guidelines and procedures.
  • Serve as the primary on-site representative for MRC, educating customers and donors on how their purchases support our mission.
  • Manage the daily receiving area, ensuring a smooth, safe, and positive experience for donors dropping off goods.
  • Ensure all donors are courteously greeted, provided with tax receipts (where applicable), and thanked for their contribution to the nonprofit's mission.
  • Direct the initial sorting process immediately upon receipt to quickly separate high value/sellable items from recycling/waste, maximizing efficiency and floor space.
  • Maintain organized and safe backroom operations.
  • Foster a positive, encouraging, and productive work environment that recognizes the value of volunteer service.
  • Maintain a standard of store cleanliness
  • Maintain a professional appearance
  • Follow the guidance and any duties assigned by the Retail Supervisor/Manager.
  • Completes other miscellaneous duties as assigned.
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