Thrift Sales Associate/Part Time

Cape Abilities•West Yarmouth, MA

11d

About The Position

The Sales Associate assists the store manager in all aspects of store operations, including customer service, donation processing, and opening and closing of store.

Requirements

Frequent walking, standing, bending and twisting
Ability to lift a minimum of 50 pounds
Ability to work with sharp instruments/tools
Occasional exposure to inclement weather
Adaptability: Able to deal with frequent change, delays, or unexpected events; manages competing demands; changes approach or method to best fit the situation; inspires others to be adaptable to change.
Ethics, Values and Diversity: Promotes an appropriate and effective work environment and strives to ensure that the agency’s core values and beliefs are applied during all circumstances; genuinely cares about people; deals effectively with all races, nationalities, cultures, disabilities, ages, lifestyle choices and genders; supports equal and fair treatment and opportunity for all; adheres to and promotes the Americans with Disabilities Act (ADA); advocates for the rights and interests of individuals with disabilities to maximize their potential in the programs and communities of their choice.
Integrity and Trust: Is respectful, truthful, and transparent; keeps confidences; takes ownership and responsibility for decisions and outcomes.
Problem Solving and Judgment: Probes all useful and constructive sources to find pertinent answers; can analyze issues, identify problems and work toward appropriate solutions; collaborates with others or as part of a team; displays willingness to make decisions; makes timely decisions; exhibits sound and accurate judgment.
Oral and Written Communications: Speaks clearly, appropriately and effectively with a diverse group of individuals; is an active listener and gets clarification when necessary; participates constructively in meetings; is able to write clearly and succinctly; is able to communicate clearly in a variety of settings and situations.

Responsibilities

Opens and closes store as needed
Processes customer transactions on POS system
Responds to customer and donation inquiry emails and phone calls
Provides top-class customer service in store, email, and over the phone
Assists customers with loading of purchases
Takes pictures of store merchandise
Prices products, and performs regular inventory checks
Makes sure all signage is up to date daily
Faces products and checks sell by dates on perishable pantry items
Maintains clean and organized sales floor for displaying items
Works with job coaches to provide job training and mentorship for the individuals we serve
Maintains an encouraging and positive work environment
Attends all staff meetings, trainings and development activities, as required
Serves as mandated reporter for suspected cases of abuse and/or neglect to the Disabled Persons Protection Commission (DPPC)
May assist with end of day banking procedures
May assist with agency events
May assist at other Cape Abilities retail locations, such as Cape Abilities Farm
Performs additional duties, as assigned