Threat Management & Investigations Senior Manager

PwC • Charlotte, NC

1d

About The Position

At PwC, our people in property management focus on providing strategic advice and solutions for clients in the real estate industry, helping them optimise their property portfolios and maximise returns. These individuals handle property acquisitions, leasing, asset management, and development projects. In physical security management at PwC, you will focus on confirming the safety and protection of people, assets, and information through the implementation and management of physical security measures. You will utilise risk assessments, security system design, and emergency response planning in your work. Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Craft and convey clear, impactful and engaging messages that tell a holistic story. Apply systems thinking to identify underlying problems and/or opportunities. Validate outcomes with clients, share alternative perspectives, and act on client feedback. Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations. Deepen and evolve your expertise with a focus on staying relevant. Initiate open and honest coaching conversations at all levels. Make difficult decisions and take action to resolve issues hindering team effectiveness. Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

The Opportunity As part of the Threat Management and Investigations team, you will manage the cases as part of the Threat Management and Investigations program. The role is pivotal in assessing the safety and security of our employees aligning with our broader Security Risk Management initiative within the Firm Security team. As a Senior Manager, you will lead efforts to assess, mitigate, and manage investigations and behavioral risks, providing innovative solutions and maintaining operational excellence.

Requirements

• Bachelor's Degree
• At least 6 years of experience

Nice To Haves

• Preferred Degree in Risk Management or Criminology
• Demonstrating in-depth abilities in client needs assessment
• Understanding relevant laws and law enforcement procedures
• Demonstrating proficiency in investigative skills
• Managing physical threats and difficult separations
• Developing risk management strategies and preventative measures
• Understanding asset management and tracing
• Demonstrating Security, Law Enforcement or legal background
• Demonstrating experience in behavioral risk management or a related field, with a strong track record of leading complex projects
• Understanding risk management strategies and preventative measures
• Demonstrating knowledge of global acumen and threat landscapes

Responsibilities

• Promote operational excellence through disciplined project management, effective stakeholder engagement, and clear client interaction
• Manage internal security investigations into, threats and insider risk in coordination with HR, Legal, Ethics and Compliance
• Conduct behavioral threat assessments using structured frameworks; develop, implement, and monitor risk mitigation and management plans
• Facilitate a cross-functional Threat Assessment Team, including case triage, documentation standards, and escalation protocols
• Develop and maintain case management workflows, evidence handling, and reporting processes that align with legal, privacy, and labor requirements
• Implement insider risk detection and response processes, balancing investigative rigor with employee privacy and due process
• Monitor and analyze internal security indicators and external trends (e.g., workplace violence, doxxing, swatting) to inform policy and posture
• Create and refine policies, SOPs, and training for reporting concerns, de-escalation, and manager/employee response to concerning behaviors
• Define and track KPIs and metrics for investigations and threat management; deliver concise leadership briefings and lessons learned
• Implement strategic initiatives aligned with client needs and industry best practices; drive continuous improvement and team performance
• Mentor and develop team members to strengthen investigative, assessment, and stakeholder communication capabilities
• Maintain trusted client relationships and provide consultative guidance on security governance and risk decisions

Benefits

• All hired individuals are eligible for an annual discretionary bonus.
• PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 5,001-10,000 employees