Third Shift IT Service Support Tech 2

The Ohio State UniversityCity of Niagara Falls, NY
22h

About The Position

Responsible for second level support and maintenance of the desktop and peripherals computing environment at OSUMC. This is a desktop technician position primarily responsible for the installation, monitoring and service of the desktop hardware, software and peripherals at the whole unit or individual component level at OSUMC. Working within the guidelines established by the OSUMC Technology Services and Support team within OSUMC IT, the Field Services Desktop Technician will perform routine and project related break/fix and deployment duties within the medical center. THIRD SHIFT

Requirements

  • High School diploma or GED and 1 year of relevant experience.
  • Working knowledge of and experience with desktop hardware and peripheral units or components and their connectivity in a wired or wireless environment.
  • Working knowledge of and experience with Microsoft Operating Systems and Microsoft Office products.

Responsibilities

  • Installation, monitoring and service of the desktop hardware, software and peripherals at the whole unit or individual component level at OSUMC.
  • Perform routine and project related break/fix and deployment duties within the medical center.

Benefits

  • An array of retirement plan options, each with a generous employer contribution.
  • Affordable health insurance options, including dental, vision and prescription coverage that begin on day one.
  • Paid vacation and sick leave, including short and long-term disability and paid parental leave.
  • Get the most out of the Public Service Loan Forgiveness program.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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