Third Party Collections Representative

Allina Health • Brooklyn Center, MN

2d • $21 - $28

About The Position

Allina Health is a not-for-profit health system that cares for individuals, families and communities throughout Minnesota and western Wisconsin. If you value putting patients first, consider a career at Allina Health. Our mission is to provide exceptional care as we prevent illness, restore health and provide comfort to all who entrust us with their care. This includes you and your loved ones. We are committed to providing whole person care, investing in your well-being, and enriching your career. Key Position Details: 1.0 FTE (80 hours per two-week pay period) 8-hour day/evening shifts No weekends Job Description: Coordinates payment resolution on unpaid accounts in default. He/she is responsible for collaborating with consumers, insurance, and authorized third parties to discuss and resolve outstanding balances. Obtains and processes payments and collects, investigates, and analyzes missing information on unpaid accounts.

Requirements

• Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description
• 2+ years collections experience and/or medical billing and medical customer service experience

Nice To Haves

• High school diploma or GED
• Associate's or Vocational degree in business, healthcare or related field
• 2 to 5 years collections experience
• 2 to 5 years medical collections experience
• Collection Agency License preferred within 30 days

Responsibilities

• Coordinates payment resolution on unpaid accounts in default.
• Contacts and collaborates with consumers, insurance, and any authorized third party to discuss and resolve outstanding balances or create payment arrangements.
• Obtains and processes payments.
• Verifies payments and adjustment received and posted.
• Collects, investigates, and analyzes missing information on unpaid accounts.
• Other duties as assigned.

Benefits

• Medical/Dental
• PTO/Time Away
• Retirement Savings Plans
• Life Insurance
• Short-term/Long-term Disability
• Voluntary Benefits (vision, legal, critical illness)
• Tuition Reimbursement or Continuing Medical Education as applicable
• Student Loan Support Benefits to navigate the Federal Public Service Loan Forgiveness Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED