Thermal/Mechanical Field Application Engineer

Foxconn-PCE Technology•Bellevue, WA

22d

About The Position

The primary function of the Thermal/Mechanical Field Application Engineer is to provide technical support for customer design and engineering teams, support integration and application of the company’s products in customer environments. This role acts as a bridge between R&D and client-facing functions to support successful product design, deployment, and ongoing performance.

Requirements

Minimum 3–5 years of relevant experience as thermal applications engineer, mechanical engineer or related in field applications, systems integration, or embedded systems.
Excellent communication skills and interpersonal skills.
Fluency in Mandarin required.
The role regularly communicates with customers, suppliers, or teams who speak only that language.
The role requires reading technical documents, safety instructions, or specifications written only in that language.
The role provides support to foreign stakeholders, leadership, or business units who exclusively use that language.
Self-motivated personality.
Bachelor’s degree in mechanical or thermal engineering, or related field.

Nice To Haves

Any liquid cooling solutions experience is preferred.

Responsibilities

Provide application and product-level support to clients, including AWS, Microsoft, Meta, and other partners in the Greater Seattle area.
Collaborate with customer engineering teams on integration, debugging, and performance optimization.
Translate client technical requirements to internal R&D teams.
Deliver product training, demos, and documentation to customers.
Act as primary technical point of contact during pre-sales, evaluation, and post-deployment phases.
Analyze and resolve field issues and recommend solutions.
Create field reports, support documentation, and provide feedback for continuous improvement.
Determine customer requirements (both explicit and implicit) and accurately communicate them back to key engineering team members.
Drive product design development incorporating design rules, performance optimization and manufacturing for HVM (high volume manufacturing).
Ability to manage multiple customer opportunities simultaneously and prioritizing actions appropriately.
Must understand customer design cycles to drive our product design-in opportunities.
Leverage extensive personal experience in thermal/mechanical/electrical design and material science to become a trusted partner for our customers.
Will support all required rework in US & Mexico if required. Travel US Domestic, Mexico & Asia as needed.
Traveling with our commercial team, the Field Application Engineer will be the primary customer interface for all technical discussions.
Perform other duties as requested or assigned.