Thermal Field Application Engineer

Foxconn-PCE TechnologySanta Clara, CA
6d

About The Position

The primary function of the Thermal Field Application Engineer is to provide technical support for customer design and engineering teams, support integration and application of the company’s products in customer environments. This role acts as a bridge between R&D and client-facing functions to support successful product design, deployment, and ongoing performance.

Requirements

  • 3+ years of hands-on experience in liquid cooling, or thermal solution engineering, ideally in the data center, server, or semiconductor industry.
  • Solid understanding of heat transfer principles and liquid cooling system design.
  • Strong problem-solving abilities with the capability to perform root cause analysis.
  • Excellent communication skills and ability to work directly with customers.
  • Willingness to travel domestically and internationally as needed.
  • Fluent in English and Mandarin.
  • Bachelor’s degree or above in Mechanical Engineering, Thermal Engineering, Electrical Engineering, or related fields.

Nice To Haves

  • Experience with thermal simulation tools or test instrumentation is a plus.
  • Preferred experience working with hyperscale data centers, server OEM/ODM, or advanced cooling module suppliers.
  • Preferred knowledge of large-scale thermal system integration and validation processes.
  • Preferred familiarity with manufacturing processes related to cold plates, tubing, and liquid cooling modules.

Responsibilities

  • Provide technical support to customers on liquid-cooling modules, liquid cooling systems, cold plates, manifolds, and related components.
  • Work closely with customers to understand system requirements and provide tailored technical proposals and product recommendations.
  • Lead technical discussions, design reviews, and troubleshooting during product evaluation and deployment.
  • Collaborate with internal R&D, manufacturing, and quality teams to ensure alignment on design specifications and validation plans.
  • Support customer samples, testing coordination, and on-site issue resolution (including possible travel to customer facilities).
  • Assist in preparing technical documents such as specifications, test reports, presentations, and failure analysis summaries.
  • Collect customer feedback and market trends to provide input for future product development.
  • Support business development teams with technical insights during customer engagement.
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