The Ritz | Theatre Service Attendant

PracticeLink/MountainPlex•Hinton, WV

10d

About The Position

Humble, hungry, and smart! At MountainPlex Properties, those are the most important things we look for in an employee. Our culture is built around teamwork, collaboration, and customer service; where everything we do, enhance, and innovate must create value for the user in the end. We are looking for a results-driven team-mate who will help foster company success while being courteous to customers and colleagues, having a positive attitude, and service-oriented outlook. Qualified candidates will be able to work Friday through Monday, and have a flexible schedule throughout the week for special events throughout the week.

Requirements

Less than high school
Short-term on-the-job training
Age 16 or work permit

Responsibilities

Sell and collect admission tickets and passes from patrons at entertainment events.
Greet patrons attending entertainment events.
Sell, prepare, and serve concessions to patrons.
Examine tickets or passes to verify authenticity, using criteria such as color or date issued.
Guide patrons to exits or provide other instructions or assistance in case of emergency.
Maintain order and ensure adherence to safety rules.
Provide assistance with patrons' special needs, such as helping those with wheelchairs.
Direct patrons to restrooms, concession stands, and telephones.
Refuse admittance to undesirable persons or persons without tickets or passes.
Settle seating disputes or help solve other customer concerns.
Assist patrons in finding seats, and lighting the way with flashlights, if necessary.
Search for lost articles or for parents of lost children.
Counting cash at the beginning and end of your shift.
Cleaning equipment.
Cleaning theatre includes but is not limited to dusting, sweeping, vacuuming, and mopping the auditorium, lobby, and other areas of the building. Washing items used in concessions, washing windows, cleaning bathrooms, etc...