Theater Operations Staff

Theodore Roosevelt Medora Foundation • Medora, ND

3d • Onsite

About The Position

Our Company:
There’s no organization quite like the Theodore Roosevelt Medora Foundation (TRMF). We’re a premiere tourism operation—and we’re a 501c(3) non-profit. We welcome hundreds of thousands of guests to an exciting, diverse lineup of entertainment, historical, and educational attractions—and we work tirelessly to connect people to Medora for positive life changing experiences.TRMF was established in 1986—but our story begins before that.

In 1962, nationally-renowned businessman Harold Schafer took an interest in a historic old town named Medora. He loved its history, its striking location, and its potential to inspire others. So he began revitalizing the old town: he restored a historic hotel, brought the Medora Musical to town, and so much more.

It was 1986 when the Schafer family, with Harold ready to retire from business, donated all they’d created in Medora to establish the non-profit Theodore Roosevelt Medora Foundation.In the years since, we’ve grown from a staff of a handful of folks to more than 90 full-time employees, with hundreds more seasonal workers and over 650 volunteers. We’ve awarded hundreds of thousands of dollars’ worth of scholarships to our staff.

The Medora Musical has earned the attention of The New York Times. And we’ve earned a reputation as the #1 tourism and hospitality provider in North Dakota.We are a team of people who draw inspiration from Medora. We deeply respect this place, and the people we meet here. We deliver excellence in hospitality. We work with creativity and integrity. We’re a family that values family.

We are the Theodore Roosevelt Medora Foundation.

This Position:
The Theater Operations Staff are responsible for executing the day-to-day operational tasks at the Burning Hills Amphitheatre including fulfilling concessions and front of house positions. The staff is also responsible for daily cleaning of the facility and general maintenance of the buildings and grounds. The Theater Operations Staff should be flexible and adaptable in their tasks and assignments during their workday.

Requirements

• Excellent verbal communication skills.
• Reliable, on time, and ready for every shift.
• Provide outstanding guest service.
• Willing to work mornings, evenings, holidays, special events as needed.
• Must give exceptional service to all guests.
• Must be able to troubleshoot and create solutions if needed.
• Must be able to operate POS system, or willing to learn.
• Must possess math skills sufficient to make changes for customers quickly and accurately.
• Must be fluent in English, bilingual a plus.

Nice To Haves

• Previous Guest Service Experience preferred.

Responsibilities

• Deep clean and stock all restrooms daily, and touch-up during the musical.
• Fill front of house positions during Pre-Show, Intermission and Post-Show.
• Ensure guest safety during times of ingress and egress.
• Assist with ordering and managing inventory of all Concessions items.
• Assist in receiving, inventorying and organizing all food and beverage orders.
• Greet customers and give each guest excellent customer service.
• Responsible for operating POS (Point of Sale) when covering front of house positions.
• Ensure concessions stand, parking lots, and audience seating areas are cleaned daily.
• Participate in workplace safety training sessions.
• Promote sales of events and services by providing all guests with enthusiastic and accurate information for these offerings.
• Interact and maintain positive relationships with guests, co-workers, and management consistent with TRMF values.
• Perform other related duties as required.

Benefits

• You have a passion for exploring beautiful places and meeting people from around the world.
• Competitive wages with great opportunities for overtime work
• Affordable company provided housing on-site
• Employee meals provided at low cost in employee dining room
• Explore Medora and its attractions free or at discounted costs. Including the Medora Musical, Bully Pulpit Golf Course, Trail Rides, Mini Golf, Retail Shops and more!

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees