Theater Box Office Manager (Cultural Affairs)
About The Position
The incumbent in this position will be responsible for overseeing all box office operations to ensure efficient, accurate, and customer focused service. This position will be tasked with managing ticket sales, coordinating seating assignments, and maintaining organized financial and attendance records. This position entails supervising staff, training team members, and ensuring adherence to established procedures. The incumbent in this position will be responsible for addressing patron inquiries, resolving issues, and supporting a positive theater experience. This position may be required to use ticketing software, handling cash transactions, and preparing daily sales reports.
Requirements
- Bachelor's degree in Business, Marketing, Communications, Public Relations, Theater Management or related field.
- Two years' experience in event sales, customer service or administration of a performance venue
- Two years' experience of computerized box office ticketing is required.
- Additional experience in box office management may substitute for the required education on a year-to-year basis.
Responsibilities
- overseeing all box office operations
- managing ticket sales
- coordinating seating assignments
- maintaining organized financial and attendance records
- supervising staff
- training team members
- ensuring adherence to established procedures
- addressing patron inquiries
- resolving issues
- supporting a positive theater experience
- using ticketing software
- handling cash transactions
- preparing daily sales reports
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Industry
Administration of Environmental Quality Programs
