Theater Assistant General Manager

IPIC Theaters•Boca Raton, FL

About The Position

Responsible for assisting the General Manager in managing all aspects of the operations including guest and team member satisfaction, financial performance, sales and revenue generation, implementation of service standards and brand initiatives with the objective of meeting or exceeding guest expectations and increased profits. Holds site management team accountable for strategy execution and guides their individual career development.

Requirements

Bachelor's Degree required, preferably in Business Administration or Hospitality Management.
3-5 years of experience in complex operations with a strong focus on food and beverage programs, hospitality, and brand management.
Outstanding professional communication skills; written, verbal, and non-verbal.
Demonstrate good judgement, decision making, and conflict resolution skills.
Experience with managing a team; goal setting, team meetings, performance management and coaching.
Team retention and development skills; minimizing turnover through solid hiring and team engagement activities; internal promotions and cross-training.
Position will require frequent standing, bending/kneeling, lifting and carrying up to 50 lbs.
Must have a successful track record in leading operations and managing a team
Outstanding written and verbal communication skills, self-confidence, and professional maturity
Good listener, patient in stressful situations and genuine in desire to resolve issues
Demonstrate strong problem solving skills through ability to diagnose and implement solutions
Demonstrate a "can do" attitude to challenge, and demonstrate a high energy level.
Keen sense of urgency and passion to problem solve
Demonstrate excellent management skills to plan, make decisions, problem solve, delegate, inspire and motivate and manage teams.
Must have local labor law, health and safety, and liquor law knowledge.

Responsibilities

Ensure compliance with IPIC Theaters programs and processes for Film Programming, Financial Management, Restaurant Inventory, Vista Ticketing, POS and Hot Schedules.
Assist with site level hiring activities for team members; identify talent and provide development opportunities to increase management pipeline and maximize engagement/retention.
Perform daily opening, closing, operational, and administrative duties with comprehensive, detailed approach to safety, building maintenance, repairs, and sanitation/cleanliness
Perform audit service in all areas and provide feedback.
Ensure sanitary practices for food handling, general cleanliness and maintenances are adhered to.
Supports team members with training, coaching, management development, and overall direction to improve the team and individual development.