Testing & Violations Coordinator

Otis Elevator Co.

1d • $60,000 - $100,000

About The Position

Otis Elevator Company is searching for a highly motivated Violations & Testing Coordinator. On a typical day you will: Administer violations processes including updating customers registered emails with NYC Department of buildings. Track unsatisfactory CAT 1 & periodic testing results & assign the deficiencies for remediation to appropriate field supervisor. Generate & send building items deficiencies correspondence to customers including account manager and area supervisor. Prepare open deficiency reports for review with area field supervisors & account managers. Submit & track extension on CAT 1 test with DOB. Cross reference CAT 1 test, periodic and ECB violations for clearing. Work with area field supervisors to clear open ECB violations and submitting via DOBNOW. Support the violations manager and field supervisors on closing out completed work . Ensure timely violation clearance and accurate documentation. Submit AOC documents into DOBNOW What you will need to be successful Ability to work in a highly team-oriented and dynamic environment Candidate must demonstrate strong written and verbal communication skills to effectively develop expectations and relationships with internal and external customers Needs to be self-motivated and able to manage many simultaneous projects and responsibilities Successful candidate should be very comfortable in a technical environment utilizing Microsoft based computer software Goal-orientated with strong time management and organizational skills High School degree or equivalent required Prior experience working with the Department of Buildings preferred

Requirements

• Ability to work in a highly team-oriented and dynamic environment
• Candidate must demonstrate strong written and verbal communication skills to effectively develop expectations and relationships with internal and external customers
• Needs to be self-motivated and able to manage many simultaneous projects and responsibilities
• Successful candidate should be very comfortable in a technical environment utilizing Microsoft based computer software
• Goal-orientated with strong time management and organizational skills
• High School degree or equivalent required

Nice To Haves

• Prior experience working with the Department of Buildings preferred

Responsibilities

• Administer violations processes including updating customers registered emails with NYC Department of buildings.
• Track unsatisfactory CAT 1 & periodic testing results & assign the deficiencies for remediation to appropriate field supervisor.
• Generate & send building items deficiencies correspondence to customers including account manager and area supervisor.
• Prepare open deficiency reports for review with area field supervisors & account managers.
• Submit & track extension on CAT 1 test with DOB.
• Cross reference CAT 1 test, periodic and ECB violations for clearing.
• Work with area field supervisors to clear open ECB violations and submitting via DOBNOW.
• Support the violations manager and field supervisors on closing out completed work .
• Ensure timely violation clearance and accurate documentation.
• Submit AOC documents into DOBNOW

Benefits

• We offer a 401(k) plan with a generous company match and an automatic retirement contribution for your future financial security from day one of your employment, you and your eligible dependents will receive comprehensive medical, prescription drug, dental, and vision coverage.
• Enjoy three weeks of paid vacation, along with paid company holidays
• We provide paid sick leave, employee assistance, and wellness incentive programs to support your well-being.
• Life insurance and disability coverage to protect you and your family.
• Voluntary benefits, including options for legal, pet, home, and auto insurance.
• We offer generous birth/adoption and parental leave benefits, as well as adoption assistance, to support growing families.
• Pursue your educational goals with our tuition reimbursement program.
• Recognize and be recognized! We celebrate service anniversaries and offer spot performance bonus opportunities to show our appreciation.
• We will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees