Testing Specialist II

Florida Atlantic University • Davie, FL

1d • $16 • Onsite

About The Position

Florida Atlantic University is seeking a Testing Specialist II - Davie, FL. The Testing Specialist II supports the Office of Testing and Certification by administering exams, ensuring strict compliance with testing policies, and maintaining the highest standards of security and integrity. Working under the supervision of the Senior Associate Director, this role oversees day-to-day testing operations, provides guidance to testing staff, resolves technical and procedural issues, and ensures accurate scoring, documentation, and reporting of exam results. The Testing Specialist II serves as a key point of contact for students, faculty, and external testing partners, helping to deliver efficient, secure, and student-centered testing services. Summary of Responsibilities: The Testing Specialist 2, under the direct supervision of the Senior Associate Director, assists in the administration and coordination of testing services for the Office of Testing and Certification. The Testing Specialist is responsible for proctoring exams in compliance with a variety of testing rules and regulations, scoring and reporting test results, and maintaining test security, integrity, records, and other related responsibilities. The Testing Specialist supports the overall operation of day-to-day testing activities, provides input and feedback, and assists in supervising and training testing staff as needed.

Requirements

• High school diploma and four years of appropriate experience required.

Nice To Haves

• Ability to work independently with minimal supervision while functioning effectively as part of a team.
• Demonstrated experience working with diverse populations in an academic or customer‑focused environment.
• Strong interpersonal skills with the ability to communicate effectively, both verbally and in writing.
• Excellent organizational skills with demonstrated attention to detail and ability to manage multiple priorities.
• Proven initiative as a motivated self‑starter with the ability to carry out assignments thoroughly and efficiently.
• Commitment to delivering high‑quality customer service.

Responsibilities

• Administers all exams in strict compliance with applicable testing rules, regulations, and procedures.
• Scores and reports test results as appropriate.
• Provide scheduling and check-in assistance to staff, including interpretation of student test records, verifying identification, and taking photographs, if required, of students and candidates signing in for makeup exams, correspondence tests, and computer-based tests or paper tests.
• Escort candidates to the appropriate testing room and collect testing materials at the conclusion of exams.
• Will take lead responsibilities for ensuring completion of assignments and tasks for tests given at the work center.
• Manages and resolves technical and testing software support issues and external technical support services and reports issues to supervisor.
• Aids in maintaining inventory of all supplies and materials for testing services.
• Communicates and interacts with staff, faculty, external testing services, community partners, and others to ensure effective and efficient delivery of testing services.
• Documents and records tests and information related to testing irregularities and eligibility for testing material usage; and prints, files, and/or emails exams to appropriate instructors or other personnel.
• Provide detailed information to examinees about available tests, including test dates, locations, deadlines, and fees.
• Provide responses to inquiries and requests from students, faculty, staff, and the community, by phone and in person, and refer to the appropriate departments if unable to assist.
• Collaborate with faculty and staff to provide effective solutions for requests made by faculty and staff.
• Operate test center scanner to score tests and transfer scanned data to scanning software, then email statistical analyses and other reports to faculty via e-mail.
• Operate a personal computer, copy machine, printer, shredder, etc., and at the end of the day, close the office and secure testing labs and sensitive information.
• Provide visual security measures and operate the electronic/digital security systems during testing.
• Report and document any breach of security and uphold confidentiality policies as determined by the federal government, state, university, department, and testing entities.
• Maintain the confidentiality of all examinations housed in and delivered to the Office of Testing and Certification.

Benefits

• Excellent benefit packages including Medical (PPO/HMO $50 per month single & $180 per month family), Dental, Vision, Life Insurance, Flexible Spending plans, Employee Assistance Program (EAP) and much more.
• State retirement options including tax-deferred annuities and Roth 403(b) plans.
• State employees Public Service Loan Forgiveness (PSLF) program.
• Sick Leave Pool Program.
• Paid time off (eligible employees) including vacation and sick leave, 1 personal day, 9 paid holidays, and paid winter break (at President’s discretion).
• Paid Community Engagement Volunteer Service Day
• Employee Educational Scholarship Program (EESP) for eligible Staff/Faculty - Tuition assistance after 6 months of full-time employment. For in-unit faculty, the EESP program may be extended to spouses and dependent children (eligibility rules apply).
• For details on FAU's amazing offers visit us at https://www.fau.edu/hr/benefits/index.php

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees