Testing Services Assistant

University of North Dakota • Grand Forks, ND

35d • $15 • Onsite

About The Position

The Testing Services Assistant works part-time and is responsible for providing support and assistance to the Testing Services functions. This position assists with serving testing candidates, answering questions, and scheduling exams. In addition, they collect data, process rosters, and respond to phone inquiries.

Requirements

• High School Diploma or GED
• Experience working with computers/software
• Successful completion of Criminal History Background Check
• Exhibit work habits reflecting reliability, organizational skills and a high degree of accuracy.
• Strong written and verbal communication skills.
• Ability to effectively communicate with a diverse group of people while maintaining professionalism, confidentiality and a positive and helpful attitude.
• Strong organizational skills and demonstrated ability to manage multiple tasks simultaneously.
• Ability to represent the University in a professional manner.
• Demonstrated problem solver.
• Ability to work independently as well as part of a team.

Nice To Haves

• Previous experience working in a fast-paced customer service environment

Responsibilities

• Proctoring/monitoring candidates to ensure test security and confidentiality.
• Training followed by passing of certification exams (7 exams) and continuing education for all testing companies.
• Troubleshooting issues
• Collect data, process rosters, phone calls
• Greeting candidates, answering questions, and giving directions

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Educational Services
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees