US Tech - Testing COE Governance Senior Manager
About The Position
At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions. In quality engineering at PwC, you will focus on implementing leading practice standards of quality in software development and testing processes. In this field, you will use your experience to identify and resolve defects, optimise performance, and enhance user experience. Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Craft and convey clear, impactful and engaging messages that tell a holistic story. Apply systems thinking to identify underlying problems and/or opportunities. Validate outcomes with clients, share alternative perspectives, and act on client feedback. Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations. Deepen and evolve your expertise with a focus on staying relevant. Initiate open and honest coaching conversations at all levels. Make difficult decisions and take action to resolve issues hindering team effectiveness. Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. The Opportunity As part of the Software and Product Innovation team you will lead large projects and innovate processes to secure operational excellence. As a Senior Manager you will serve as a strategic advisor, leveraging your specialized knowledge and technical acumen to deliver quality results to clients and contribute to the firm's business strategies.
Requirements
- Bachelor's Degree
- 6 years of progressive roles managing IT quality assurance and control within software/systems development processes
- Bachelor's degree or in lieu of a degree, demonstrating, in addition to the minimum years of experience required for the role, three years of specialized training and/or progressively responsible work experience in technology for each missing year of college-level training
Nice To Haves
- Bachelor's Degree in Information Technology, Computer Systems Analysis, Management Information Systems preferred
- Foundations Certification preferred
- Demonstrating in-depth leadership in test methodologies
- Understanding Agile/Scrum delivery models
- Managing vendor relationships effectively
- Utilizing data mining and predictive modeling techniques
- Driving continuous service improvements for customer experience
- Working with Business and IT partners for quality delivery
- Seeking opportunities for continuous improvement within IT organization
Responsibilities
- Foster collaboration among team members to enhance operational effectiveness
- Apply advanced problem-solving techniques to navigate complex challenges
- Communicate effectively with stakeholders to convey project goals and updates
- Mentor and develop team members to build a top-performing workforce
- Uphold professional standards and ethical practices in engagements
Benefits
- PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more.
- To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Number of Employees
5,001-10,000 employees
